Clinical Liaison Coordinator
2 weeks ago
Job Title: Patient Advisor/Receptionist
Hours: Full time, 40 hours per week
Location: London – Kingston
Salary – £27, plus Bonus
Optical Express prioritizes delivering exceptional patient care and outstanding clinical outcomes through continued investment in people and technology.
The team works together, striving for excellence, supporting each other, and respecting individual contributions to a culture of care, trust, and integrity.
This culture extends to local communities through charitable and environmental projects, focusing on doing what's right for patients, colleagues, communities, and the planet.
A career at Optical Express is fulfilling, fun, and rewarding, offering benefits including:
- Basic salary of £27, plus excellent bonus potential
- State-of-the-art working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Patient Advisors make patients feel like superstars from the moment they enter our clinics, building relationships, ensuring communication, and assisting with consultations.
Key responsibilities include:
- Building patient relationships and ensuring communication prior to and following treatment
- Assisting in patient consultations
- Scanning patients' eyes using state-of-the-art equipment
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
A successful candidate will have a passion for customer service, strong organizational skills, clear communication, and a drive to succeed.
We value individuals who can contribute to our team's success and look forward to hearing from you.
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