Luxury Retail Experience Specialist

6 days ago


Southampton, Southampton, United Kingdom The Estée Lauder Companies Inc. Full time
Unlock your potential as a Luxury Retail Experience Specialist

This exciting opportunity has arisen within Jo Malone London for a skilled professional to join our team as a Luxury Retail Experience Specialist. In this pivotal role, you will combine your passion for fragrance and gifting to deliver unique in-store experiences for customers, working closely with the team to achieve sales and service goals and contribute to creating inspiring in-store events.

Key responsibilities include:
  • Deliver exceptional customer service and create inspirational in-store experiences
  • Collaborate with the team to achieve sales and service goals
  • Contribute to the creation and execution of in-store events
  • Maintain high standards of visual merchandising


We offer a competitive industry salary of £45,000 per annum, plus commission scheme eligibility, annual and family leave, product discount and staff concession allowance, mental health wellbeing initiatives, employee assistance program, and extensive training and development opportunities. As an equal opportunities employer, we welcome applications from suitably qualified candidates regardless of background.

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