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Retail Experience Coordinator

1 month ago


Southampton, Southampton, United Kingdom Boots Opticians Full time
About Boots Opticians

Boots Opticians is a leading retail optician with a long history of providing excellent customer service and quality products.

We are seeking an experienced Customer Advisor to join our team in Southampton, offering a competitive salary of £10.50 per hour for this temporary contract, which could lead to a permanent role depending on opportunities in your local area.

About the Role

As a Christmas Customer Advisor at Boots Opticians, you will work in our busy store, reporting directly to the Assistant or Store Manager. Your key responsibilities will include:

  • Providing exceptional customer service by answering questions, giving advice, and offering assistance with products.
  • Ensuring smooth store operations by displaying products, providing excellent service on the tills, and assisting with stock management.
  • Maintaining a high standard of store presentation by working collaboratively with the team to create a visually appealing store environment.
  • Solving issues and supporting daily activities by working effectively with colleagues to resolve any problems quickly.
What You'll Need to Succeed

To excel in this role, you will need to have:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues alike.
  • A flexible approach to working hours, including evenings and weekends.
  • Previous experience in a customer-facing role, preferably in retail or hospitality.
  • The ability to work under pressure and maintain a positive attitude in a fast-paced environment.
  • A strong desire to deliver excellent customer service and provide a positive shopping experience for our customers.
Our Benefits Package

In addition to a competitive hourly rate, we offer a range of benefits to support your well-being and career development, including:

  • Generous employee discounts across all Boots Opticians stores.
  • Access to free, 24/7 counselling and support through TELUS Health.
Why Work for Boots Opticians?

At Boots Opticians, we value diversity and inclusivity, and are committed to creating a positive working environment for all employees. We believe that every individual has the potential to succeed, and are dedicated to supporting the growth and development of our staff.