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Retail Experience Coordinator
1 month ago
Boots Opticians is a leading retail optician with a long history of providing excellent customer service and quality products.
We are seeking an experienced Customer Advisor to join our team in Southampton, offering a competitive salary of £10.50 per hour for this temporary contract, which could lead to a permanent role depending on opportunities in your local area.
About the RoleAs a Christmas Customer Advisor at Boots Opticians, you will work in our busy store, reporting directly to the Assistant or Store Manager. Your key responsibilities will include:
- Providing exceptional customer service by answering questions, giving advice, and offering assistance with products.
- Ensuring smooth store operations by displaying products, providing excellent service on the tills, and assisting with stock management.
- Maintaining a high standard of store presentation by working collaboratively with the team to create a visually appealing store environment.
- Solving issues and supporting daily activities by working effectively with colleagues to resolve any problems quickly.
To excel in this role, you will need to have:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues alike.
- A flexible approach to working hours, including evenings and weekends.
- Previous experience in a customer-facing role, preferably in retail or hospitality.
- The ability to work under pressure and maintain a positive attitude in a fast-paced environment.
- A strong desire to deliver excellent customer service and provide a positive shopping experience for our customers.
In addition to a competitive hourly rate, we offer a range of benefits to support your well-being and career development, including:
- Generous employee discounts across all Boots Opticians stores.
- Access to free, 24/7 counselling and support through TELUS Health.
At Boots Opticians, we value diversity and inclusivity, and are committed to creating a positive working environment for all employees. We believe that every individual has the potential to succeed, and are dedicated to supporting the growth and development of our staff.