Customer Experience Specialist

4 days ago


Southampton, Southampton, United Kingdom Timpson Ltd Full time

Timpson Ltd is a leading service-based retail company that requires a skilled Customer Experience Specialist to deliver exceptional results in multiple locations around Baguley and the surrounding areas. As a vital part of our team, you will be responsible for maintaining high standards of quality, ensuring seamless operations, and exceeding customer expectations.

This is an exciting opportunity for individuals looking for a new challenge after working in retail or hospitality. No prior experience is required, as we offer full training and support in all our services. Key aspects of the role include:

  • Key cutting
  • Watch and mobile phone repairs
  • Engraving
  • Sport shoe repairs
  • Photo processing
  • Dry cleaning

In exchange for your dedication and hard work, we offer a competitive salary of £23,920 - £28,000 (OTE), plus an achievable uncapped bonus. Our benefits package includes:

  • Free holiday homes
  • Achievable uncapped bonus
  • The day off for your birthday in addition to your holidays
  • Paid day off for a child's first day at school
  • Annual salary reviews
  • Regular social events
  • Excellent promotion prospects


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