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Customer Experience Ambassador

1 month ago

Southampton, Southampton, United Kingdom EG Group Full time
About the Role

We are seeking an exceptional Customer Experience Ambassador to join our team at KFC. As a key member of our restaurant staff, you will be responsible for delivering an outstanding experience for our guests.

Key Responsibilities:

  • Delight our guests by optimising their experience, handling cash, cleaning, and maintaining food safety.
  • Run the engine of middle-of-house operations by managing food prep and cleaning, with top communication, speed & accuracy, all while maintaining food safety.
  • Create that finger lickin' chicken by preparing food, cleaning, communicating with your team, and maintaining food safety.

Benefits

  • Over 200 discounted brands, including fashion, fitness, days out, and groceries.
  • Gym discounts of up to 25%.
  • A free meal every shift, and 25% staff discount.
  • 24/7 wellbeing support.
  • Cashback on everyday essentials.
  • Access to our Employee Assistance Platform for support on health, social, family, and wealth.

About Us

KFC is a global fast-food chain with over 1,000 restaurants worldwide. We pride ourselves on our finger-lickin' good chicken and our commitment to delivering exceptional customer experiences.

Requirements

To be successful in this role, you will need to have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences. You should also be able to work well under pressure and maintain high standards of cleanliness and food safety.