Customer Service Ambassador
1 week ago
About Wild Recruitment
Wild Recruitment is a leading hotel staffing agency based in Southampton, dedicated to delivering exceptional customer service. We're seeking a highly skilled Customer Service Ambassador to join our team.
Job Description:
The successful Customer Service Ambassador will be responsible for providing a warm and welcoming atmosphere for our guests, ensuring a great experience. This role requires a strong passion for delivering outstanding service and maintaining a high level of professionalism.
Key Responsibilities:
· Provide exceptional customer service, ensuring a great experience for our guests
· Utilize your knowledge to offer guidance and recommendations for a memorable stay
· Possess top-notch organizational skills to manage multiple tasks efficiently
· Demonstrate dependability and be a reassuring presence for our guests
Requirements:
To succeed as a Customer Service Ambassador, you'll need:
· Excellent communication and interpersonal skills
· Strong organizational skills to manage multiple tasks and deadlines
· Ability to work effectively in a fast-paced environment
· Dependability and a commitment to delivering exceptional service
Salary and Benefits:
We offer a competitive package, including:
· Estimated salary range: $38,000 - $50,000 per annum, depending on experience
· Access to our Company Pension Scheme, Life Assurance, and Wellbeing Support
· Ongoing job-related training programs with clear paths for progression
· Meals at work
· Special rates on hotel rooms across the UK & Europe
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