Customer Service Representative

1 day ago


King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time
Job Title: Reception Clerks

This role involves handling a mix of incoming and outgoing telephone enquiries, utilizing a sophisticated telephone platform to direct customers to the relevant area of the business.

Salary: £20,500 – £22,000

Bonus Potential: Up to £150 per month, subject to performance

Location:

Opportunities for 100% remote/home working or hybrid roles are available throughout the UK.

Key Responsibilities:
  • Answer incoming customer enquiries and transfer calls to the relevant department
  • Work in a high-paced, dynamic team environment
  • Utilize a computer and telephone system to manage customer interactions
Requirements:

We're seeking motivated, customer-focused individuals who enjoy interacting with a variety of people and are comfortable working in a fast-paced environment.

Previous reception experience is not required, but a confident and friendly telephone manner is essential.

Benefits:
  • Holiday allowance up to five weeks (plus Bank Holidays)
  • Private healthcare insurance after 12 months of service
  • Transparent monthly bonus system
  • Full training provided
  • Excellent promotion prospects
  • Fantastic social events
  • Excellent facilities, including free tennis court booking
  • Free parking (East Winch)
  • Subsidised canteen (East Winch Only)
  • Numerous competitions, daily, weekly, and monthly
  • Staff app for tracking hours, entering competitions, and more
  • Employee discounts for gyms, restaurants, and cinemas


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