Customer Service Representative
1 day ago
This role involves handling a mix of incoming and outgoing telephone enquiries, utilizing a sophisticated telephone platform to direct customers to the relevant area of the business.
Salary: £20,500 – £22,000
Bonus Potential: Up to £150 per month, subject to performance
Location:
Opportunities for 100% remote/home working or hybrid roles are available throughout the UK.
Key Responsibilities:- Answer incoming customer enquiries and transfer calls to the relevant department
- Work in a high-paced, dynamic team environment
- Utilize a computer and telephone system to manage customer interactions
We're seeking motivated, customer-focused individuals who enjoy interacting with a variety of people and are comfortable working in a fast-paced environment.
Previous reception experience is not required, but a confident and friendly telephone manner is essential.
Benefits:- Holiday allowance up to five weeks (plus Bank Holidays)
- Private healthcare insurance after 12 months of service
- Transparent monthly bonus system
- Full training provided
- Excellent promotion prospects
- Fantastic social events
- Excellent facilities, including free tennis court booking
- Free parking (East Winch)
- Subsidised canteen (East Winch Only)
- Numerous competitions, daily, weekly, and monthly
- Staff app for tracking hours, entering competitions, and more
- Employee discounts for gyms, restaurants, and cinemas
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