Customer Service Director
3 days ago
Estimated salary: £55,000 - £65,000 per annum.
About the RoleWe are seeking an experienced Customer Service Director to join our client's dynamic team. This is an excellent opportunity for a driven individual to contribute to their innovative products and solutions across multiple industries.
The ideal candidate will have a strong background in customer service, with experience in managing teams and driving business growth. They will be responsible for developing and implementing customer service strategies that align with the company's vision and goals.
Key Responsibilities- Develop and implement customer service strategies to drive business growth and improve customer satisfaction
- Manage a team of customer service professionals to ensure excellent service delivery and high performance
- Collaborate with other departments to identify areas for improvement and develop solutions to enhance the customer experience
- Monitor and analyze customer feedback to inform service improvements and develop new initiatives
This is Alexander Faraday Recruitment and we are working with a leading engineering manufacturer renowned for their innovative products and solutions across multiple industries. Their commitment to quality and customer satisfaction is paramount.
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