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Retail Store Director

1 month ago

Hailsham, East Sussex, United Kingdom The Works Full time

Job Description:

We are seeking a dynamic and results-driven Retail Store Director to lead our team and drive commercial success in our retail stores. As a key member of our management team, you will be responsible for overseeing store operations, managing sales growth, and delivering exceptional customer experiences.

About Us:

The Works is a leading retailer dedicated to inspiring reading, learning, creativity, and play. We strive to make lives more fulfilled by offering a wide range of products that cater to diverse interests and needs.

Key Responsibilities:

  • Commercial Success: Develop and execute strategies to drive sales growth, manage budgets, and optimize store profitability.
  • Store Operations: Oversee day-to-day store operations, including inventory management, visual merchandising, and staff training.
  • Customer Experience: Ensure customers receive exceptional service, resolve issues promptly, and maintain high standards of customer satisfaction.
  • Team Leadership: Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting career growth opportunities.

Requirements:

  • Leadership Skills: Proven ability to lead, motivate, and inspire teams to achieve outstanding results.
  • Commercial Acumen: Strong understanding of retail operations, sales strategies, and market trends.
  • Customer Focus: Excellent customer service skills, with a passion for delivering exceptional experiences.
  • Communication: Effective communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

Benefits:

  • Competitive Salary: £40,000 - £60,000 per annum, depending on experience.
  • Bonus Scheme: Eligible for an annual bonus based on individual and team performance.
  • Colleague Discount: 25% discount on all purchases, plus exclusive Double Discount days.
  • Holiday Entitlement: 33 days' holiday, including bank holidays.
  • Pension Scheme: Contributory pension scheme with employer matching.
  • Health Cash Plan: Comprehensive health cash plan to support everyday healthcare costs.

How to Apply:

To apply for this exciting opportunity, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.