Customer Service Leadership Role

13 hours ago


Hailsham, East Sussex, United Kingdom This is Alexander Faraday Recruitment Full time

**About the Opportunity**

We are seeking an experienced Customer Service Manager to join our client, a leading engineering manufacturer renowned for their innovative products and solutions across multiple industries.

The ideal candidate will have a proven track record of delivering exceptional customer service and support.

Key Responsibilities:

  • Manage a team of customer service representatives to ensure excellent service delivery
  • Develop and implement customer service strategies to improve satisfaction and retention
  • Collaborate with cross-functional teams to resolve complex customer issues

Requirements:

  • Proven experience in customer service management
  • Excellent communication and leadership skills
  • Able to analyze data and make informed decisions

Salary:** £60,000 - £80,000 per annum

Benefits: This is a full-time position offering a competitive salary, excellent benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual looking for a new challenge, please apply.



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