Bilingual Operational Excellence Transformation Lead

4 weeks ago


Lancaster, Lancashire, United Kingdom QAD Full time
Job Title: Bilingual Operational Excellence Transformation Lead

Job Summary:

The OpEx Transformation Lead is responsible for leading major Lean and cultural transformations across our customers in the Food & Beverage, CPG, and General Manufacturing industries through the implementation of QAD Redzone software and expert-level coaching. This senior leadership role works within highly autonomous teams led by a Coach Director, has practical experience of delivering CI in plants and believes in leading through doing.

Key Responsibilities:

* Oversees and coaches 5-7 customers at a time to achieve significant personal growth and tremendous productivity gains.

* Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments.

* Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor.

* Tracks performance data and customer uplifts throughout the deployment.

* Leads process improvement and kaizen activities for customers.

* Opensly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results.

* Facilitates remote weekly customer progress meetings.

* Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer.

* Manages project schedules with customers.

* Provides Success Assessments upon project completion.

* Delivers executive overviews and provides customers with information related to all Redzone programs.

* Troubleshoots customer technical issues as needed.

Qualifications:

* Senior Operations Leadership experience in manufacturing environments.

* Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager.

* Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement.

* Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients.

* Excellent interpersonal and organizational skills.

* Strong written and verbal communication skills.

Education/Experience:

* Minimum of 5 years of manufacturing experience in progressive Operations and/or Leadership roles.

* 2 years in a similar position, providing direct coaching to business clients, is desired but not required.

Working Conditions:

* This is a full-time, exempt position that requires frequent travel to customer locations, up to 80% of the time.

* Must be based in the UK or willing and able to obtain a UK working visa.

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