Customer Service Supervisor

10 hours ago


Basingstoke, Hampshire, United Kingdom OneRetail Full time

We're currently recruiting a dedicated Customer Service Supervisor to help us deliver exceptional customer experiences in our high street stores. This is a part-time role, contracted to 30 hours per week, offering a great opportunity for someone looking to progress their career in retail.

About the Role

As a Customer Service Supervisor, you will use your skills to maintain a high standard of quality work and provide excellent customer service. You will work closely with our management team to ensure that our customers receive a seamless shopping experience.

Responsibilities
  • Supervise a team of retail staff, creating a positive environment where they feel welcomed and supported.
  • Be a responsible key holder and manage stock levels effectively.
  • Use the till, take orders, and receive payments while maintaining accurate records.
  • Assist with weekly bookwork and other duties as necessary.
  • Produce weekly rotas following management guidelines and delegate tasks accordingly.

The estimated salary for this role is around £25,000-£28,000 per annum, depending on experience. The ideal candidate will possess good communication skills, with a focus on providing great customer service. They must also be a team player with a can-do attitude and able to work under pressure while maintaining a positive attitude.

What We Offer

As a Customer Service Supervisor at OneRetail, you will have access to competitive pay, great perks, and unrivalled opportunities for learning and development. Our company is committed to fostering an inclusive environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.



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