Strategic Contract and Commercial Director

3 days ago


Derby, Derby, United Kingdom AMS CWS Full time
About AMS CWS

We empower organisations to flourish in a world of relentless change by creating, redefining, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our key service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.

We are looking for a seasoned Commercial and Contract Management expert for a 12-month contract based in Derby (1-2 days per week) on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs. As the Commercial and Contract Management Lead responsible for overseeing core IT services, including mobility and telecommunication solutions, you will play a pivotal role in managing and optimising a portfolio of global contracts with high-value third-party suppliers. This position requires adept contract management expertise, focusing on both financial oversight and operational management across a complex landscape of mobility, audio/visual, and telecommunications assets. Working with suppliers like Vodafone UK and Deutschland, you will be accountable for the overall contract value, ensuring cost efficiencies, resolving disputes, and maintaining service levels across a user base of 9,500 end users.

Job Description:Key Responsibilities:
  • Supplier Relationship and Contract Oversight:
    • Oversee multiple high-value contracts with a focus on maintaining and improving the cost-effectiveness and performance of key suppliers within IT service areas, particularly Vodafone.
    • Act as a primary contact for supplier management, including operational, financial, and SLA performance, ensuring services meet expected standards and addressing escalations as needed.
    • Develop and present performance insights, consolidating data and evidence to support issue resolution and facilitate contract negotiations.
  • Profit and Loss Management:
    • Drive commercial efficiencies, manage operational metrics, and proactively mitigate financial risks to stay within budgeted costs.
  • Operational and SLA Management:
    • Evaluate and report on SLA adherence and operational standards, driving continuous improvement and ensuring proactive risk management in line with service architecture standards.
    • Collaborate with key internal stakeholders, including the Head of Service Performance, Service Architect, and Sector CDIO, to align on contract goals and drive service improvement initiatives.
Requirements:
  • Expertise in supplier relationship management, particularly within shared services or large enterprise environments.
  • ITIL or equivalent qualification, with experience in a structured service delivery organisation.
  • Solid background in managing enterprise mobility solutions, and leasing arrangements for telecoms and AV equipment.
  • In-depth understanding of mobility and call plans, with a track record in financial management and contract dispute resolution.
Salary:

£70,000 - £80,000 per annum depending on experience, plus benefits.

About the Role

This is an exciting opportunity to join our team at AMS CWS and contribute your skills and expertise to our mission. If you are a strategic and experienced commercial and contract management professional looking for a new challenge, please apply now.



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