Service Excellence Specialist

2 months ago


Scunthorpe, North Lincolnshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

At beBee Professionals, we are looking for a Service Excellence Specialist to deliver outstanding customer service in Scunthorpe, UK. As a key member of our team, you will provide exceptional support, resolve issues efficiently, and exceed customer expectations.

Key Responsibilities:

  • Provide timely and accurate responses to customer inquiries.
  • Resolve customer complaints and issues in a professional manner.
  • Collaborate with other departments to ensure seamless customer experience.
  • Process customer orders and manage account details.

Requirements:

  • Previous customer service experience is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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