Front of House Manager
1 day ago
The Pret A Manger Shop Floor Manager plays a key role in driving sales growth, improving customer satisfaction, and maintaining a well-loved shop.
Main Responsibilities:- Manage the shop floor team to deliver exceptional customer service and drive sales growth.
- Lead the team to consistently follow Pret's high standards for customer service and product quality.
- Take ownership of implementing strategies for improving shop performance and customer satisfaction.
- Lead the team to deliver excellent customer service, following the 6 Key Points of Service.
- Encourage the team to engage with customers through Joy of Pret activities, fostering loyalty and positive reviews.
- Ensure the team adheres to the 6 Key Points of Production, prioritizing freshness, cleanliness, and safety.
- Guarantee customer satisfaction by following the 11-Step Production Process.
- Foster a clean and safe environment, ensuring Food Safety and Health & Safety Standards are met.
- Monitor Pret Standards, addressing customer concerns and promoting a positive shop culture.
- Support the Big 4 (Forecasting, Rota, Ordering, and Production) to maximize sales, labour efficiency, and profit.
- Implement effective stock control measures, minimizing risks and promoting team safety.
Estimated Salary: £29,200 per annum, based on location and experience. This salary range is between £25,500 - £32,000 depending on performance and progression.
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Operations Manager Front of House
1 day ago
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Team Leader Front of House
2 days ago
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Inn Operations Manager
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Nursing Home Team Leader Position
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Hospitality Ambassador
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Housekeeping Professional for Residential Care
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Establishing a Thriving Rural Pub
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Customer Service Ambassador
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Shop Floor Supervisor
1 day ago
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Maximizing Earning Potential in Leicestershire
2 weeks ago
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Property Portfolio Manager
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Contract Management Specialist
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Bartender and Server Positions Available
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Energy Validation Manager
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Low Carbon Solutions Coordinator
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