Client Service Representative
2 days ago
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Jones Whyte LLP is a dynamic legal firm seeking a skilled Client Service Advisor to join our busy Client Services Team. As a sales-based role, this opportunity presents the right candidate with a chance to develop personally and professionally within the firm.
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The Role
We are looking for a confident, empathetic, and detail-oriented individual to excel in a fast-paced, client-focused environment.
Your primary goal will be to convert enquiries into successful engagements by delivering an exceptional client experience.
You will handle calls of a sensitive nature with compassion, understanding, and professionalism, ensuring clients feel supported throughout their interaction.
Building strong, trusting relationships with prospective and existing clients in a short period of time will be essential.
Enquiries will come through various channels, including phone calls, emails, and our lead management system, so the ability to seamlessly manage and prioritise tasks across multiple platforms is critical.
This role requires strong communication and problem-solving skills to assist clients in determining their requirements while efficiently navigating our sales management system.
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