Pension Services Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team in Edinburgh. As the first point of contact for our clients, you will work in a busy environment dealing with pension management.
You will be responsible for delivering a high level of customer service to our scheme members by understanding the importance of every client interaction. This will involve responding to queries about our products and services, investigating issues and communicating solutions to clients via phone or email.
Key Responsibilities:- Communicate with customers through phone calls and email channels to resolve their pension enquiries.
- Respond to basic customer inquiries regarding our products and services.
- Monitor call centre calls, emails and transactions, and document key information.
- Request additional information from customers as needed to answer their inquiries.
- Assist in tracking client and product order information and logging client data in spreadsheets.
- Exceed customer expectations by delivering timely and accurate service.
- Work efficiently using Mercer software and processes.
- Contribute to a positive team culture.
- Follow company procedures to maintain trust.
- Meet performance metrics set in their personal performance plan.
Salary: £13.00 per hour (PAYE)
Location: Edinburgh (Hybrid - working 2 days per week in the office)
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Customer Service Representative
1 week ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeJob Summary:We are looking for a Customer Service Representative to join our team in Edinburgh. The ideal candidate will have excellent communication skills and be able to provide high-quality customer service to our scheme members.Key Responsibilities:Handle customer inquiries via phone, email, or web chat.Investigate issues and communicate solutions to...
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Cinema Service Representative
1 month ago
Glasgow, Glasgow City, United Kingdom Cineworld Cinemas Ltd Full timeAbout the RoleWe are looking for a Cinema Service Representative to join our team at Cineworld Glasgow Silverburn, a 14-screen cinema with a Laser IMAX and various concessions.As a Cinema Service Representative, you will be the face of Cineworld, providing a superior standard of service to customers in various areas, including ticket sales, food service, and...
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Account Services Representative
1 week ago
Glasgow, Glasgow City, United Kingdom Stride Resource Management Ltd Full timeJob RoleWe are seeking an experienced Account Services Representative to join our team in Glasgow. As an Account Services Representative, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and supporting clients with their queries.The ideal candidate will have some experience in the...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Oakbank Care Home Full timeJob Title: Customer Service Representative Oakbank Care Home is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our front desk staff, you will be responsible for maintaining a well-organized office environment, handling filing and record maintenance tasks, and performing...
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Customer Service Representative
3 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Partners Full timeTesco Partners is a leading retailer dedicated to providing excellent customer service. We're looking for a Customer Service Representative to join our team, offering a minimum of 16 guaranteed hours each week. Our schedule allows for 3 weeks' notice, ensuring stability and predictability.In this role, you will be responsible for providing exceptional...
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Parcel Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Yodel Full timeAbout the JobWe are seeking a reliable Parcel Service Representative to join our team in Glasgow. In this role, you will be responsible for delivering parcels to customers while providing exceptional customer service. This is a 45-hour per week position, working 5 days on a rota between Monday and Sunday.As an employed driver, you will have access to...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Bank Plc Full timeJob Description:We are seeking a talented CUSTOMER SERVICE REPRESENTATIVE to join our team at Barclays Bank Plc.About the Role:This is an exciting opportunity for you to work in a dynamic environment, providing exceptional customer service and support to our Retail Banking customers. As a Customer Service Representative, you will be the first point of...
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Customer Service Representative
3 days ago
Glasgow, Glasgow City, United Kingdom Tesco Partners Full time**About Tesco Partners**Tesco Partners is a leading retailer with a vision to become every customer's favourite way to shop.As a Customer Service Representative at Tesco Partners, you will be responsible for delivering excellent customer service and helping our customers achieve their shopping goals.We are looking for talented individuals who share our...
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Automotive Service Representative
3 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeWe are seeking a highly motivated and enthusiastic individual to join our team as an Automotive Service Representative at our Renault Dacia Vanstore branch in Bishopbriggs. As a valued member of our team, you will be responsible for providing exceptional customer service, ensuring the highest standards of vehicle preparation and presentation, and...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Vertu Motors group Full timeMacklin Motors Nissan Glasgow Central, part of the Vertu Motors group, is seeking a Customer Service Representative to join their Aftersales team. The role involves delivering new vehicles to customers on a daily basis.This full-time, permanent position requires 40 hours of work per week and offers an hourly rate of £11. At its core, this role focuses on...
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Financial Services Representative
1 week ago
Glasgow, Glasgow City, United Kingdom Lloyds Bank plc Full timeWe have an exciting opportunity for a Financial Services Representative to join our team. In this role, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and promoting financial products and services.Key Responsibilities:Provide comprehensive advice and guidance to customers on personal finance...
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Financial Services Representative
3 days ago
Glasgow, Glasgow City, United Kingdom Artisans' Bank Full timeWe are seeking a skilled Financial Services Representative to join our team at Artisans' Bank. This role involves providing exceptional customer service and conducting financial transactions in an accurate and efficient manner.This position requires the ability to work effectively in a fast-paced environment, handling cash and operating a cash register...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in Glasgow, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product...
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Plant Service Representative
4 days ago
Glasgow, Glasgow City, United Kingdom HRC Recruitment Full timePlant Service RepresentativeEstimated Salary: $55,000 - $75,000 annuallyWe are seeking a highly skilled Plant Service Representative to join our client's team. As a key point of contact for clients, you will be responsible for providing exceptional customer service and ensuring that all equipment is functioning properly. With a focus on quality and...
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Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom WHSmith Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated Customer Service Representative to join our team at WHSmith Glasgow Queen Street Simply Food. In this role, you will be responsible for delivering exceptional customer service and promoting our products.About the Role:Provide exceptional customer service and ensure a positive...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
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Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeWe are seeking a professional Customer Service Representative to provide world-class customer service to our clients. Teleperformance is a fast-paced contact centre employer that works alongside various household-known clients.Key Responsibilities:Answer inbound calls with enthusiasm and a desire to help customers at the first point of contactSupport and...
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Financial Services Representative
6 days ago
Glasgow, Glasgow City, United Kingdom Artisans' Bank Full timeJob Title: Financial Services RepresentativeWe are seeking a skilled Financial Services Representative to join our team at Artisans' Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service and promoting our banking products and services.Estimated Salary: $45,000 - $60,000 per yearAbout the Role:This role...
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Customer Service Representative
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Glasgow, United Kingdom. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and chat...
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Customer Service Representative
6 days ago
Glasgow, Glasgow City, United Kingdom Minerva Marketing Full timeExecutive Training ProgrammeWe are seeking a highly motivated and enthusiastic individual to fill the role of Customer Service Representative at Minerva Marketing. As a key member of our growing business, you will have the opportunity to develop your leadership and management skills through our comprehensive training programme.Key...