Customer Service Representative
1 day ago
We are seeking a talented CUSTOMER SERVICE REPRESENTATIVE to join our team at Barclays Bank Plc.
About the Role:This is an exciting opportunity for you to work in a dynamic environment, providing exceptional customer service and support to our Retail Banking customers. As a Customer Service Representative, you will be the first point of contact for our customers, handling their queries, resolving issues, and personalising each interaction through multiple communication channels.
Responsibilities:- Collaborate with internal stakeholders to meet client needs and expectations.
- Provide resolutions for customer queries/issues and personalise each interaction.
- Support teams within the business operations function as needed.
- Comply with all regulatory requirements and internal policies related to customer care.
- Bachelor's degree in a relevant field or equivalent experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with banking industry practices and regulations.
- A competitive salary of £25,500.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including pension plan, private medical insurance, life insurance, and income protection.
- Hybrid working arrangement, allowing you to split your time between home and the office.
At Barclays Bank Plc, we are committed to making a positive impact on our customers' lives. Our values of Respect, Integrity, Service, Excellence, and Stewardship guide everything we do. If you share these values and are passionate about delivering exceptional customer service, we encourage you to apply for this role.
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