Service Quality Representative

2 weeks ago


Glasgow, Glasgow City, United Kingdom CV-Library Full time

We are seeking an experienced Service Quality Representative to join our client's team in Glasgow. As a key member of the customer service operation, you will play a vital role in delivering an exceptional customer experience, addressing customer complaints, and contributing to the continuous improvement of our services.

Your Key Skills:

- Excellent communication and interpersonal skills

- Ability to work under pressure and manage multiple priorities

- Strong problem-solving skills and analytical thinking

You will be based in our Glasgow office and will work closely with colleagues to achieve our goals. To succeed in this role, you will have a proven track record in customer-facing roles, preferably within a regulated industry. Your ability to adapt to new technology and software is also essential. If you are dedicated to delivering high-quality customer service and committed to ongoing learning and development, we encourage you to apply.

Job Details:

Location: Glasgow

Sector: Customer Services

Contract: Permanent

Hours: Full Time

Predicted Salary: £30,000 - £45,000 per annum



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