Housing Needs Specialist

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time

Housing Needs Officer Role

We are seeking a skilled Housing Needs Officer to join our team at CV-Library in Slough. As a Housing Needs Officer, you will be responsible for delivering a comprehensive, customer-focused, and high-quality housing needs service, liaising with other sections, departments, and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers.

Key Responsibilities:

  1. Deliver a customer-focused housing needs service, ensuring that all customers receive high-quality advice and support.
  2. Work proactively to identify and respond to customers who may be at risk of homelessness, using your knowledge and skills to find effective solutions.
  3. Provide good quality advice to all customers regarding their legal rights and available options related to their housing, using a holistic approach.
  4. Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council's duties under housing, homelessness, and any other relevant legislation.
  5. Carry out home visits (when appropriate) to assess the accuracy of homelessness applications and take a proactive approach to tackle housing needs and homelessness.

What We Offer:

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us.



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