Housing Needs Reviews Specialist

3 weeks ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time

36 hours per week contract with a Local Authority

Job Summary:

We are seeking a Housing Needs Reviews Specialist to join our team at CRA GROUP LIMITED. As a key member of our housing needs reviews team, you will play a crucial role in ensuring overall team targets are achieved.

Key Responsibilities:

Investigate and respond to enquiries from Members/MPs and formal complaints, ensuring our services are improved and customer satisfaction is maintained.

Carry out statutory reviews of decisions under the Housing Act 1996, as amended by the Homeless Reduction Act 2017 (both Part VI and Part VII reviews).

Have direct communication with customers and their elected or other representatives, including lawyers and advocates, and close liaison with officers and managers within the housing needs group to promote good understanding of the group's work and services.

Essential Experience:

Significant experience of carrying out homeless reviews under Part VII of the Housing Act as amended by the Homeless Reduction Act 2017 is essential.

Essential Qualification:

A general education qualification is essential.

Additional Information:

This post is exempt from the Rehabilitation of Offenders Act.

Closing soon, please apply as soon as possible.



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