Housing Needs Reviews Officer
4 weeks ago
Job Summary:
We are seeking a skilled Housing Needs Reviews Officer to join our team at CRA GROUP LIMITED. As a key member of our housing needs reviews team, you will play a vital role in ensuring overall team targets are achieved.
Key Responsibilities:
Investigate and respond to enquiries from Members/MPs and formal complaints, ensuring excellent customer service and communication.
Carry out statutory reviews of decisions under the Housing Act 1996, as amended by the Homeless Reduction Act 2017 (both Part VI and Part VII reviews).
Develop close liaison with officers and managers within the housing needs group to promote good understanding of the group's work and services.
Essential Qualifications:
Significant experience of carrying out homeless reviews under Part VII of the Housing Act as amended by the Homeless Reduction Act 2017 is essential.
General education qualification is essential.
Working Hours:
36 hours per week.
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