Housing Management Specialist

2 weeks ago


London, Greater London, United Kingdom NEWLON HOUSING TRUST Full time
About the Role

We are seeking a skilled Housing Management Specialist to join our Decants Team at Newlon Housing Trust. As a key member of our team, you will be responsible for overseeing the decant process, ensuring that all tenancy beginnings and endings run smoothly and efficiently.

Key Responsibilities
  • Manage the decant process, working closely with housing teams to ensure a seamless transition for tenants.
  • Develop and implement effective strategies to minimize void periods and maximize re-let opportunities.
  • Collaborate with colleagues to ensure that all tenancy agreements are processed efficiently and accurately.
  • Provide excellent customer service, responding to tenant queries and concerns in a timely and professional manner.
Requirements

To succeed in this role, you will need:

  • A proven track record in a housing management setting or delivering results in void and re-let processes.
  • A comprehensive understanding of the social or private housing rented sectors.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and tenants.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our tenants and the community we serve.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced housing professional looking for a new challenge, please apply today.



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