Care Coordinator

2 days ago


Godalming, Surrey, United Kingdom Helping Hands Full time

About Helping Hands

We're a leading home care provider with a passion for supporting adults of all ages to maintain their independence and stay in the place they know and love.

As a Care Coordinator with Helping Hands, you'll play a vital role in ensuring our customers receive the highest standards of care and support. You'll work closely with our Branch Care Manager to recruit, train, and develop a team of dedicated care professionals who deliver exceptional care to our customers.

Your Key Responsibilities

  • Support the Branch Care Manager in allocating staff to ensure customers receive the highest standards of care and support.
  • Conduct regular supervisions and observations to ensure our care teams are delivering exceptional care.
  • Recruit and train new care professionals to join our team, ensuring they have the skills and knowledge to deliver outstanding care.
  • Work with the Branch Care Manager to identify new business opportunities and develop strategies to grow our customer base.
  • Ensure our customers receive the highest levels of customer service, responding to their needs and concerns in a timely and professional manner.

About You

To be successful in this role, you'll need a Level 3 Diploma in Adult Care or be willing to work towards achieving this. You'll also need experience of working within the care sector at supervisory level, knowledge of regulatory requirements, and a full UK driving licence.

What's in it for you?

We offer a range of benefits, including career progression opportunities, 23 days annual leave, and access to our employee assistance programme. You'll also have the opportunity to complete nationally recognised qualifications and be part of a supportive team that's passionate about delivering exceptional care.



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