Patient Care Navigator
3 weeks ago
Position Overview
As we expand our Primary Care Network (PCN), Procare Health Limited is seeking a dedicated Patient Care Navigator to enhance our existing team. This role is pivotal in supporting our community and enhancing the health and wellbeing of our patients.
Patient Care Navigators play a crucial role in identifying and assisting individuals, particularly the elderly and those with chronic conditions, by providing proactive coordination and guidance through health and care services.
Working closely with healthcare professionals, the Patient Care Navigator will manage a caseload of patients, serving as a central point of contact to ensure they and their caregivers receive the necessary support. This includes helping patients understand and manage their health conditions while addressing their evolving needs.
The ideal candidate will embody compassion, reliability, and a patient-centered approach, enjoying interactions with a diverse range of individuals. Strong written and verbal communication skills, along with excellent organizational and time management abilities, are essential. A proactive and motivated attitude, coupled with a willingness to learn and collaborate within a team, is crucial for delivering high-quality support to patients and their families.
This role will be an integral part of our multidisciplinary team, collaborating with Social Prescribing Link Workers and other professionals to provide tailored care and promote a personalized care approach.
Main Responsibilities
Patient Care Navigators will assist the PCN and practice in transitioning from a reactive care model to a proactive one, identifying needs and coordinating personalized care for our population.
Key responsibilities include:
- Reviewing patient needs and facilitating access to necessary services and support.
- Collaborating with Social Prescribing Link Workers, Health and Wellbeing Coaches, and other professionals to ensure comprehensive care.
- Supporting patients in preparing for and following up on clinical discussions with primary care professionals.
- Empowering individuals to enhance their quality of life through effective care management.
About Procare Health Limited
Procare Health Limited operates within a network of innovative practices dedicated to delivering high-quality patient care. Our collaborative approach ensures that patient representatives are involved in our network meetings, enhancing the quality of care we provide.
We are committed to fostering a supportive environment for our staff, offering opportunities for professional development and continuous learning.
Professional Development
As part of your role, you will work closely with a designated clinical contact for guidance and support. Continuous personal and professional development is encouraged, with opportunities to engage in training aligned with the Personalised Care Institute.
Adherence to organizational policies and procedures, including confidentiality and safeguarding, is essential.
Qualifications and Skills
Essential qualifications include:
- A sound general education, including English and Maths.
- Experience in health, social care, or related support roles.
- Strong communication skills and the ability to work collaboratively within a team.
We are looking for individuals who are empathetic, organized, and capable of managing their workload effectively while maintaining a patient-centered focus.
Join Us
If you are passionate about improving patient care and are eager to contribute to a supportive and innovative healthcare environment, we encourage you to consider this opportunity with Procare Health Limited.
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