Patient Care Navigator

3 weeks ago


Godalming, Surrey, United Kingdom Procare Health Limited Full time

Job Overview

Procare Health Limited is seeking a dedicated Patient Care Navigator to enhance our healthcare team. As we expand our Primary Care Network (PCN), this role is essential in assisting our community and fostering the health and wellness of our patients.

Patient Care Navigators play a vital role in identifying and collaborating with individuals, particularly the elderly and those with chronic conditions, to deliver proactive coordination and guidance of care across various health and social services.

In this position, you will work closely with healthcare professionals to manage a patient caseload, serving as a key contact to ensure that patients and their caregivers receive the necessary support. Your responsibilities will include helping patients understand and manage their health conditions while addressing their evolving needs.

The ideal candidate will possess a caring, reliable, and patient-centered approach, enjoying interactions with diverse populations. Strong written and verbal communication skills, along with excellent organizational and time management abilities, are essential. You should be motivated, proactive, and adaptable, eager to collaborate within a team and committed to delivering high-quality support to patients and their families.

This role is integral to our multidisciplinary team, working alongside various professionals to provide tailored care and promote a personalized care philosophy.

Main Responsibilities

As a Patient Care Navigator, you will:

  • Support the transition from reactive to proactive care models within the PCN, identifying needs and coordinating personalized care for our patient population.
  • Assess patient needs and facilitate access to necessary services and support, collaborating with Social Prescribing Link Workers, Health Coaches, and other professionals as appropriate.
  • Assist patients in preparing for clinical discussions with healthcare providers, empowering them to take an active role in managing their health and making informed choices.
  • Enhance the quality of life for individuals by providing guidance and support tailored to their unique circumstances.

About Procare Health Limited

Procare Health Limited operates within a network of like-minded practices, dedicated to delivering exceptional healthcare services to our community. Our innovative practices are recognized for their commitment to patient quality and satisfaction.

As part of our team, you will collaborate with a diverse group of healthcare professionals, including Clinical Directors, Managers, Pharmacists, and Care Coordinators, all working together to improve patient outcomes.

Professional Development

We are committed to the continuous professional growth of our staff. You will have access to training and development opportunities to enhance your skills and knowledge in personalized care and support.

Join us in making a difference in the lives of our patients and their families by providing compassionate and effective care.



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