Restaurant Operations Manager

4 days ago

City of Westminster, Greater London, United Kingdom German Doner Kebab Full time
Job Type: Full Time

Restaurant Operations Manager

As a Restaurant Operations Manager at German Doner Kebab, you will be responsible for ensuring the smooth operation of our kitchen and front-of-house. You will work closely with the Restaurant Management team to deliver exceptional food quality and guest care and service. You will be expected to lead your team, implement brand standards, and ensure every guest leaves the restaurant having had a great experience. You will work in a fast-paced environment while maintaining quality and an attention to detail.

Key Responsibilities:

• Guest is first in everything we do
• Positive attitude
• Operationally focused to implement brand standards and policies
• Consistently deliver industry leading guest service
• Ensure store operational requirements by following brand standards, scheduling and assigning employees
• Comply with all requirements of Food Safety and Health and Hygiene standards
• Full understanding of stock management and Gp% figures and controls
• Able to achieve the highest guest satisfaction by producing quality products
• Work to brand standards for food and operations with the focus on the guest experience as top priority
• Effectively communicate with others to complete the duties and responsibilities expected
• Help and support the development of other team members through guidance, training and coaching

Requirements:

• Maintaining appropriate portion control and consistently monitoring food levels within the kitchen
• Experience with high volume trading levels would be ideal
• Provide training to improve all team members and utilize cross-training methods to maintain productivity and create an environment where your team can grow their knowledge
• Maintaining proper food handling and safety standards while preparing food
• Cleaning equipment, as assigned, thoroughly and in a timely fashion according to brand guidelines
• Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
• Can demonstrate a complete understanding of the menu
• Following a brands sanitation standard including washing cookware and utensils throughout the day
• Ability to fill in daily paperwork in line with a brands standard
• Working towards understanding and articulating food with integrity
• Understand P&L, budgets and managing payroll
• Manage stock levels and availability
• Manage all controllable costs to keep operations profitable
• Understand weekly sales information

Additional Requirements:

• Guest first in everything we do

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