Customer Service Liaison Premier Banking

2 weeks ago


Manchester, United Kingdom NatWest Full time
Job Title:

Customer Service Liaison Premier Banking

About the Role:

We are seeking a highly skilled and experienced customer service professional to join our team as a Customer Service Liaison, Premier Banking. This role is ideal for someone who has a passion for delivering exceptional customer experiences and wants to work in a fast-paced environment.

Key Responsibilities:
  • Deliver Excellent Customer Service: You will be responsible for providing excellent customer service to our Premier Banking customers, ensuring that their needs are met and exceeded at all times.
  • Educate Customers: You will educate our customers on the different ways to bank, supporting them in choosing the options that best suit their needs.
What We Offer:
  • Competitive Salary: £30,000 - £40,000 per annum, depending on experience.
  • Benefits: Comprehensive benefits package, including pension scheme, life assurance, and annual leave.
Requirements:
  • Excellent Communication Skills: Strong communication and interpersonal skills are essential for this role, as you will be interacting with customers on a daily basis.
  • Problem-Solving Skills: You will need to be able to think critically and resolve customer complaints efficiently.


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