Premier Banking Customer Support Specialist

2 weeks ago


Manchester, United Kingdom NatWest Full time
About the Role:

We are looking for a highly motivated and enthusiastic individual to join our team as a Premier Banking Customer Support Specialist. This is an exciting opportunity for someone who wants to work in a dynamic environment and make a real difference to our customers' lives.

Key Responsibilities:
  • Provide Exceptional Customer Service: You will be responsible for providing exceptional customer service to our Premier Banking customers, ensuring that their needs are met and exceeded at all times.
  • Support Customers: You will support our customers in choosing the options that best suit their needs, educating them on the different ways to bank.
What We Offer:
  • Competitive Salary: £35,000 - £45,000 per annum, depending on experience.
  • Benefits: Comprehensive benefits package, including pension scheme, life assurance, and annual leave.
Requirements:
  • Excellent Communication Skills: Strong communication and interpersonal skills are essential for this role, as you will be interacting with customers on a daily basis.
  • Time Management Skills: You will need to be able to manage your time effectively, prioritizing tasks and meeting deadlines.


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