Exceptional Customer Experience Officer
2 weeks ago
We are seeking a highly skilled and motivated Exceptional Customer Experience Officer - Premier Banking to join our team. In this role, you will provide exceptional customer service to our Premier customers, handling their inquiries and resolving any issues in a timely and professional manner.
Key Responsibilities- Deliver outstanding customer service, ensuring that every interaction with our Premier customers is positive and memorable
- Handle inbound calls, responding to customer queries and resolving any issues promptly
- Maintain accurate records of customer interactions, ensuring that all information is up-to-date and secure
- Work collaboratively with colleagues to achieve team goals and objectives
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Proven experience in a customer-facing role, preferably in a banking or financial services environment
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
- Basic computer skills, with proficiency in Microsoft Office applications
- A competitive salary of £24,750 per annum
- A comprehensive training program, designed to help you develop your skills and knowledge
- Ongoing coaching and support, to ensure that you have the tools and resources you need to succeed
- A generous holiday entitlement of 33 days per year (pro rata for hours worked)
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Customer Experience Advocate
4 days ago
Manchester, United Kingdom Customer Labs Full timeJob ResponsibilitiesWe're seeking a Complaints & Customer Service Executive to join our Operational Excellence Development team. Your primary focus will be on providing top-notch customer service and resolving complaints efficiently.Deliver responsive and empathetic customer service via various channelsAnalyze and resolve complex customer complaints in a...
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Customer Service Ambassador
6 days ago
Manchester, United Kingdom Customer Labs Full timeAbout UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.
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Customer Experience Officer
5 days ago
Manchester, United Kingdom BCA Full time_We are looking for reliable, passionate, and professional individuals who want to join the BCA family!_ **Job Title: Customer Experience Officer** **Location: Manchester/ Hybrid** **Salary: £24,000 - £25,000 per annum** **Working Hours: Mon-Fri 08:30-17:30 (40 hours per week)** **Who are we?** We’re the biggest name in Europe’s vehicle...
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Customer Experience Officer
6 months ago
Manchester, United Kingdom Ascent Performance Group Ltd Full time**A bit about us...** We are part of the Irwin Mitchell Group, specialising in secured/unsecured debt recovery and litigation services. At Ascent we place the customer at the heart of our operations, ensuring that within our customers most vulnerable times, we offer the support they deserve. As a Customer Experience Officer, you will assess customers...
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Design Strategist
1 month ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAbout UsAJ Bell is one of the fastest-growing investment platform businesses in the UK, offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. Our customers trust us with their investments, and we strive to make investing easier for them.We're committed to...
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Banking Customer Experience Officer
2 weeks ago
Manchester, United Kingdom NatWest Full timeJob Summary:We are seeking a Banking Customer Experience Officer to join our team. This is an exciting opportunity for someone who wants to work in a fast-paced environment and make a real difference to our customers' lives.Key Responsibilities:Deliver Excellent Customer Service: You will be responsible for delivering excellent customer service to our...
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Customer Experience Executive
7 months ago
Manchester, United Kingdom Pearson Whiffin Recruitment Full timeDelighted to offer an amazing opportunity to work with a booming accountancy and umbrella services company - 5* reviews on Trust pilot and a fantastic reputation in the industry! They are employee led and customer focused - growing in size and success every year! They are now on the lookout for a Customer Service Executive to join their rapidly expanding...
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Customer Experience Advisor
3 months ago
Manchester, Manchester, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Manchester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Chief Customer Experience Officer
5 hours ago
Greater Manchester, United Kingdom Bupa Full timeUnlocking Exceptional Customer ExperiencesBupa, a leading international healthcare company, seeks a talented individual to drive customer experience excellence across our UK Insurance business. With a strong purpose of helping people live longer, healthier, happier lives, we strive to make a positive impact on the world.We are looking for an experienced...
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Customer Experience Specialist
2 months ago
Manchester, Manchester, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Manchester, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer...
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Customer Experience Manager
2 weeks ago
Manchester, United Kingdom Gamma Full timeAbout the Role: We are seeking an experienced Customer Experience Manager to join our team in Manchester. In this pivotal role, you will play a crucial part in developing and maintaining a high-performing team of CX Consultants who will provide exceptional support to our existing customers.The ideal candidate will have experience working with AWS or other...
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Multinational Customer Experience Coordinator
2 weeks ago
Manchester, United Kingdom Euro London Appointments Full timeEuro London Appointments is seeking a highly skilled and motivated individual to join our team as a Multinational Customer Experience Coordinator. This role is based in Wigan/Hybrid, where you will be working 3 days on site. The successful candidate will have the opportunity to work for an established multinational company, providing exceptional customer...
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Customer Service Apprenticeship
7 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
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Chief Customer Experience Officer
3 weeks ago
Manchester, United Kingdom HSO group Full timeAbout the RoleWe are seeking a high-calibre Service Line Director for our UK Customer Engagement (CE) team. In this exciting opportunity, you will play a pivotal role in driving business growth and customer satisfaction.Key ResponsibilitiesBusiness Development: Define market opportunities for CE, lead key accounts, win new clients, and grow existing ones to...
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Sales and Customer Experience Lead
3 weeks ago
Manchester, United Kingdom Charles Tyrwhitt Full timeJob Title: Sales and Customer Experience Lead About the Role:We are looking for a highly motivated and experienced Sales and Customer Experience Lead to join our team in Manchester. The successful candidate will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.The ideal candidate will have...
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Head of Customer Experience Leadership
3 weeks ago
Manchester, United Kingdom Travel Counsellors Full timeJob DescriptionWe are seeking a talented Head of Customer Experience Leadership to join our expanding head office team. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and delivering exceptional service to our customers.In this role, you will be responsible for leading our TC Support...
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The Crystal Maze Live Experience Operations Host
7 months ago
Manchester, United Kingdom The Crystal Maze Live Experience Manchester Full timeLittle Lion Entertainment, is a fast-growing entertainment group, specialising in creating cutting-edge and memorable experience-led attractions. We are looking for **Operations Assistants** to work within our London attraction**:The Crystal Maze Live Experience**. **The Role** Whether it is welcoming our guests and getting them excited to dive into the...
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The Crystal Maze Live Experience Operations Host
7 months ago
Manchester, United Kingdom The Crystal Maze Live Experience Manchester Full timeLittle Lion Entertainment, is a fast-growing entertainment group, specialising in creating cutting-edge and memorable experience-led attractions. We are looking for **Operations Assistants** to work within our London attraction**:The Crystal Maze Live Experience**. **The Role** Whether it is welcoming our guests and getting them excited to dive into the...
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Customer Experience Associate
2 weeks ago
Manchester, United Kingdom Patagonia Full timeCompany OverviewPatagonia is a renowned outdoor apparel company founded in 1973. With a mission to save our home planet, we strive to use our business and resources to influence positive changes for the environment.Job DescriptionWe're seeking a highly skilled Customer Experience Associate to join our team at Patagonia. As a key ambassador of our brand, you...
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Customer Experience Assistant
7 days ago
Manchester, United Kingdom The Medlock Group LTD Full timeThe Medlock Group ltd is the home to a creative, hard working individuals who design, create and send various products to customers around the world. The Medlock Group is home to various brands such as Kindred Fires; which specialised in hand poured, personalised candles, norma&dorothy which specialises in hand crafted wedding stationery & Hot Wax Candle...