Debt Recovery Specialist

4 weeks ago


Uxbridge, United Kingdom Uxbridge Employment Agency Full time

We are seeking an experienced Debt Recovery Specialist to join our team at Uxbridge Employment Agency. This permanent role offers a competitive salary of £30,000 per annum, with a bonus of up to 40% for meeting targets.

About the Role

The Debt Recovery Specialist will play a critical role in managing overdue debt collections, reconciling accounts, and liaising with clients to ensure credit terms are met. You will work closely with our wider team to maintain excellent customer service and meet collection targets.

Key Responsibilities
  • Liaise daily with clients to ensure credit terms are adhered to and build strong customer relationships.
  • Raise credits, ensure authorisations are completed promptly, and manage account reconciliations.
  • Create and follow account action plans to ensure efficient collections.
  • Attend monthly meetings with relevant teams to discuss overdue accounts and decide on the next steps.
  • Update and maintain customer account information.
  • Assist in collections activities, including the potential issuing of court summons, while adhering to relevant processes and regulations.
Skills and Experience Required

To be successful in this role, you will need:

  • Previous experience as a Credit Controller, ideally in a fast-paced environment.
  • Strong literacy and numeracy skills.
  • Intermediate skills in MS Excel and customer databases.
  • Ability to provide a high level of customer service, effectively communicate, and resolve issues.
  • Ability to work effectively both independently and as part of a supportive team.
  • Able to manage multiple priorities and work well under pressure.
Benefits

This role offers a competitive salary, a bonus of up to 40% for meeting targets, and a range of benefits, including:

  • Life insurance, personal accident insurance, sick pay, pension scheme, and other company benefits.
  • A work schedule from Monday to Friday, 8:30 am to 5 pm.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are an experienced Debt Recovery Specialist looking for your next opportunity, please submit an up-to-date CV. Due to the high volume of applications, if you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion.

We take your personal data seriously. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.



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