Credit and Collections Expert
3 weeks ago
About Xerox
Xerox is a leading company in office and production print technology, software, and services. We're committed to making every day work better for our clients.
Job Overview
The Credit and Collections Specialist plays a crucial role in overseeing assigned work portfolios, ensuring timely payments, and collecting monies owed on delinquent accounts.
Key Responsibilities
- Monitor portfolios to meet quarterly cash targets
- Send follow-up letters and accept payments on certain accounts
- Input information through data software systems to accurately reflect account activity and resolve discrepancies
- Respond to customer inquiries
- Maintain AR platforms by entering, updating, and retrieving data, as well as formatting and generating reports
- Resolve billing or invoice issues on delinquent accounts
- Review and make recommendations regarding bad debt or write-offs
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