Credit Control Specialist
3 weeks ago
Canon UK & Ireland are looking for a Credit Control Specialist to join the Finance Team. Based in Stockley Park Uxbridge with flexibility for some remote working. As the Credit Control Specialist you will maintain regular contact with customers on outstanding balances, overdue payments, disputes and any other issues that influence collection of cash.
This will include follow-up and managing disputes and open issues with other departments.Collect all outstanding amounts for your customer portfolio.
**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- A 5% discretionary bonus scheme aimed at rewarding you as you help us achieve our goals.
- Learning & Development - As a Company that encourages continuous learning you will always have resources and support available.
- Work & Home Life Balance - We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
- Diversity - We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
- Health & Wellbeing - Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
- Employee discount - Up to 38% off products from our Canon store.
- Generous Pension Scheme
- Canon Awards programme.
- A fully flexible benefits approach, including some attractive company funded core benefits such as Private Health Care, Cycle to Work scheme, Season ticket loans and volunteer days
**What we ask**:
As the Credit Control Specialist you will:
- Responsible for collecting cash on outstanding receivables for assigned customer portfolio.
- Consult and negotiate with clients and internal stakeholders regarding financial transactions, payment methods, payment terms and credit limits
- Ability to handle multiple requests, queries, and disputes with collaboration of internal and external stakeholder. Provide resolution to customer account queries. Have a pro-active approach towards your customers and any issues arising with their account
- Initiate dunning process for non-paying customers. Putting or releasing credit holds for customer portfolio in agreement with Credit Policy.
- Escalating disputes that are not resolved in timely manner or per Service Level Agreement to appropriate functional department.
- Provide upon request weekly and/or monthly reports for assigned customer portfolio on aging, disputes, actions, legal issues etc.
- Always look for and communicate improved ways of doing your daily activities. Build and maintain a strong stakeholder network to share credit risk expertise and debt across the organization
- Responsible of admin duties related to Credit Control
- Assist on any ad-hoc tasks as required by the department
**You will need**:
- Excellent communication skills (written and verbal)
- Excellent organisational, mathematical, analytical, and time-management skills
- Experience of multi-tasking and the ability to prioritize tasks
- Advanced Excel skills
- The ability to effectively manage competing deadlines for tasks in a high-pressure work environment, with limited supervision.
**Further Information**:
Salary - 25,360 - 27,000
Location - Canon UK & Ireland, Stockley Park Uxbridge, UK
**_
No agencies please_**
Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.
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