Operational Support Specialist
3 weeks ago
Job Summary: We are seeking an experienced Operational Support Specialist to join our team at Adecco. The successful candidate will be responsible for providing administrative support to ensure the delivery of operational routines and administrative provision.
Main Responsibilities:
- Provide great student service in administrative for the Allocations and Sales duties.
- Carry out virtual appointments and reviewing financial arrangements. Escalate to the Allocations and Sales Team Leader/Accommodations Manager (Allocations & Sales) for approval.
- Support the proactive management of debt (rental income) by contacting students using various communications methods to reduce the Student Living debt.
- Manage the Allocation & Sales virtual appointments and reviewing financial arrangements. Escalate to the Accommodation Manager (Allocations & Sales) for approval.
- Support and signpost students to appropriate services and stakeholders when in financial hardship.
- Support the Student Living Customer Service team by providing second-line support to resolve complex queries related to room allocations.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
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Operational Support Specialist
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