Guest Data and CRM Systems Business Improvement Manager
1 day ago
We have an exciting opportunity for a Business Analyst to join our team on a fixed-term contract. As a Business Analyst, you will play a key role in defining and influencing requirements for our strategic approach to guest data by working closely with Data Analysts, Digital Product Owners, Marketing teams, and other key stakeholders.
Key Responsibilities- Analyse existing CRM and Guest Data processes to understand end-to-end processes and interdependencies with other programme workstreams.
- Build relationships with Digital Product Owners and subject matter experts to ensure continuous involvement in programme discussions and activities.
- Understand goals, objectives, and timelines of the overall CRM transformation programme.
- Create data flow and process diagrams to reflect and validate requirements.
- Analyse and use data modelling to reflect requirements with technical stakeholders.
- Support Data Integration team with planning, co-ordination, and reporting activities.
- Minimum 5 years industry experience with demonstrable success in implementing software and organisational process change projects with external vendors.
- Strong data analytics and management expertise, including understanding of concepts like data quality, security, compliance, access, risk, and retention.
- Experience of big data setup, data integration, and data migration.
- Demonstrable understanding of technical aspects of IT and ability to apply it to business situations.
- Experience of CRM systems and processes within the hospitality or retail sector.
- Full awareness of agile, waterfall, and hybrid project methodologies.
- Strong organisational, planning, presentation, and communication skills, written and verbal.
- BCS International Diploma in Business Analysis or similar qualification.
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Enterprise CRM Systems Expert
1 month ago
Birmingham, Birmingham, United Kingdom Imaging Business Machines, LLC. Full timeWe are seeking an experienced Enterprise CRM Systems Expert to join our team at Imaging Business Machines, LLC. Based in the USA, this role offers a competitive salary of $90,000 - $120,000 per annum.The successful candidate will have a strong understanding of HubSpot CRM functionalities and be able to customize and configure the platform to meet the...
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Senior CRM Data Strategist
2 weeks ago
Birmingham, Birmingham, United Kingdom Harnham Full timeAbout the Role: We are seeking a Senior CRM Data Executive to join our BAU team in Birmingham, working a hybrid pattern, 3 days a week in office. This is a fantastic opportunity to lead across core campaigns for a leading business in the retail industry. Key Responsibilities: • Oversee and elevate campaign work, looking to optimise and improve them •...
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Business Process Improvement Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Opus Recruitment Solutions Full timeD365 Business Process Improvement SpecialistOur client is seeking an experienced D365 Business Process Improvement Specialist to join their team. As a leading owner of parks in the UK, they operate in the travel sector and utilize D365 Business Central for their financial operations. The ideal candidate will have extensive knowledge of D365BC and experience...
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Data Transformation Specialist
1 day ago
Birmingham, Birmingham, United Kingdom Mitchells & Butlers Leisure Retail Limited Full timeAbout UsMitchells & Butlers Leisure Retail Limited is a leading hospitality organisation with a rich history dating back to 1898. We own and operate over 1,600 pubs, bars, and restaurants across the UK, including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and iconic Toby Carvery.Salary and BenefitsThis exciting opportunity comes...
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CRM and Data Operations Lead
1 week ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeAbout the RoleWe are seeking an experienced CRM Executive to join our digital marketing team. This is a fantastic opportunity to build a long-term career within Digital Marketing, working with a leading Pub Group in the UK.ResponsibilitiesEmail Campaign Execution: Planning and executing email campaigns across our formats, ensuring timely sends and effective...
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CRM and Data Expert
1 week ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeWe are seeking a highly skilled Digital Marketing Specialist to join our team at Stonegate Group. As a CRM Executive, you will play a crucial role in planning campaign emails, automating processes, and driving engagement.Your main responsibilities will include working with marketing teams to develop content calendars, collaborating with the CRM manager to...
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Business Growth Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom The Development Manager Full timeJob Title: Business Growth SpecialistCompany Overview:The Development Manager is dedicated to promoting equality and diversity in the workplace. We are seeking an experienced Business Development Executive to join our team and contribute to our mission.Salary:£45,000 - £60,000 per annum, depending on experience.Job Description:As a Business Growth...
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CRM System Implementation Specialist
1 week ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeRole: CRM System Implementation SpecialistLocation: Hybrid, two days a week in Coventry regionWe are seeking an experienced Project Manager with a background in configuring or developing Customer Relationship Management (CRM) systems. The ideal candidate will have experience in managing and leading CRM implementation projects, acting as the key client-facing...
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Payroll Systems Improvement Specialist
2 days ago
Birmingham, Birmingham, United Kingdom Amtis - Digital, Technology, Transformation Full timePayroll Systems Improvement Specialist sought by Amtis for a Fixed Term Contract in Birmingham City Centre. In this role, you will gather and document business requirements, analysing and improving payroll business processes and systems. Your expertise in payroll process documentation and analysis will drive significant improvements in business processes and...
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Data Systems Manager
7 days ago
Birmingham, Birmingham, United Kingdom Mundipharma Full timeMundipharma seeks a skilled Data Systems Manager to join their team in Cambridge. This is a permanent role with an estimated salary of £60,000 - £80,000 per annum.Job Description:Company Overview: Mundipharma is a leading pharmaceutical company dedicated to bringing innovative treatments to patients worldwide.Job Responsibilities:Oversight of the...
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Business Performance Optimizer
7 days ago
Birmingham, Birmingham, United Kingdom Morgan Philips Group Full timeMorgan Philips Group: Career OpportunitiesWe are proud to offer exciting career opportunities at Morgan Philips Group in Birmingham. As a Data Insight Analyst, you will play a key role in driving business growth and improvement through data-driven decision-making.About the RoleAs a Data Insight Analyst, you will be responsible for developing and maintaining...
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CRM Systems Leadership Position
2 weeks ago
Birmingham, Birmingham, United Kingdom Kennedys Full timeAbout the RoleThis is an exciting opportunity to join Kennedys' global Business Development & Marketing team, driving profitable revenue growth through a client-centric approach to business development and marketing activity.The ideal candidate will have 4+ years of line management experience and 6+ years of experience working within BDM or IT teams with a...
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Business Improvement Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom CV Library Full timeJob OpportunityWe are looking for a Business Improvement Manager to join our team in Birmingham. This is a great opportunity for a motivated individual to make a real impact and contribute to the growth and success of our organization.About the PositionThe successful candidate will be responsible for driving business improvement initiatives and ensuring that...
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Business Improvement Data Analyst
4 weeks ago
Birmingham, Birmingham, United Kingdom Direct Line Group Full timeDirect Line Group is a leading insurer in the UK, home to top-tier brands like Direct Line, Churchill, Privilege, and Green Flag.The company aims to make insurance easier and better value for customers through its mission to deliver exceptional customer experiences and sustainable improvements.We have an exciting opportunity for a Buisness Improvement Data...
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Director of Business Improvement
7 days ago
Birmingham, Birmingham, United Kingdom West Midlands Combined Authority Full timeJoin us as a Director of Business Improvement and take on a leadership role in our digital transformation programme. You will be responsible for providing strategic leadership, identifying quick wins, and championing technology and innovation to drive business improvement.About the ProgrammeDevelop and manage the digital transformation programme across the...
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Business Development Manager
1 month ago
Birmingham, Birmingham, United Kingdom Universal Business Team Full timeJob OverviewWe are looking for a dynamic and ambitious Business Development Manager to join our team at Universal Business Team. This role offers an exciting opportunity to build long-lasting relationships with clients and drive sales growth.Key Responsibilities:Design and implement sales strategies that meet our company goals.Foster strong relationships...
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People Data Systems Developer
1 week ago
Birmingham, Birmingham, United Kingdom Sja's West Full timeSja's West is seeking an experienced People Data Systems Developer to join our team, responsible for ensuring the accuracy and integrity of our People Data. The ideal candidate will have a strong technical background, with expertise in data analysis and system development.The successful candidate will be responsible for maintaining and improving our...
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Employer Partnerships Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom The Development Manager Full timeJob Title: Employer Partnerships ManagerCompany Overview:The Development Manager is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk. We are seeking an experienced Business Development Executive to join our team and contribute to our mission.Salary:£50,000 - £65,000 per annum, depending on experience.Job...
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ETRM System Improvement Specialist
3 days ago
Birmingham, Birmingham, United Kingdom Paritas Recruitment Full timeAs an ETRM System Improvement Specialist, you will be responsible for supporting the implementation, optimization, and ongoing enhancement of Energy Trading and Risk Management (ETRM) systems for a global oil major.This role requires working closely with traders, risk managers, and IT teams to drive system improvements and ensure compliance with industry...
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Senior Recruitment Events Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom BIMM British and Irish Modern Music Institute Full timeBIMM University is a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. As Senior Recruitment Events Coordinator, you will play a crucial role in the planning and execution of recruitment events that help prospective students make informed decisions about their education and future careers.About the...