Resident Liaison Coordinator
11 hours ago
Job Title: Resident Liaison Coordinator
About the Role:
We are seeking a highly skilled and experienced Resident Liaison Coordinator to join our team. As a key member of our housing services team, you will be responsible for providing excellent customer service to residents affected by major works.
Key Responsibilities:
- Liaise with contractors and residents to ensure effective communication and minimize disruption.
- Develop and manage resident consultation plans for individual projects.
- Coordinate re-housing arrangements where necessary.
- Advise project managers on potential impacts on residents.
- Provide information and assistance to leaseholders regarding service charge payments.
- Liaise with contractors and external agencies to resolve access issues and disputes.
- Process insurance claims efficiently.
- Initiate legal action against tenants and/or leaseholders where necessary.
- Participate in capital project development as a project team member.
- Design and conduct social surveys prior to major projects.
- Establish and maintain customer feedback procedures.
- E nsure information about vulnerable residents is communicated according to policy.
- Proactively identify vulnerable residents and ensure adequate provision is made for their needs.
- Undertake resident satisfaction surveys after capital projects.
- Assist in implementing the Best Value Action Plan for the HRA Capital Programme.
- Stay up-to-date with current developments in housing policy and customer service.
- Possess experience working in social housing, local government, or customer-service environments.
- Ability to communicate effectively and plan own work independently.
Requirements:
- Proficient in Microsoft Word and Excel.
- Able to work flexibly and outside office hours.
Salary: £35,000 - £42,000 per annum (dependent on experience).
-
Resident Care Coordinator
2 weeks ago
Gillingham, Kent, United Kingdom The Royal Naval Benevolent Trust Full timeJob RolePembroke House is a unique care home that provides a supportive environment for former Naval, Royal Marines, and WRNS veterans. As a Care Assistant, you will play a vital role in delivering exceptional care services that cater to the specific needs of our residents.About Our ResidentsOur residents are former military personnel who require specialized...
-
Customer Success Coordinator
3 weeks ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Mears. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, utilizing business and/or client...
-
Housing Services Specialist
11 hours ago
Gillingham, Kent, United Kingdom Setsquare Recruitment Full timeHousing Services Specialist: Job SummaryWe are looking for an experienced Housing Services Specialist to provide exceptional support to residents whose homes are undergoing major works. This role involves developing and managing resident consultation plans, coordinating re-housing arrangements, and ensuring that all relevant stakeholders are informed and...
-
Domestic Support Coordinator
2 weeks ago
Gillingham, Kent, United Kingdom Barchester Healthcare Full timeHousekeeping Assistant - Care HomeKey Responsibilities:Create a warm and welcoming environment for residents, visitors, and staff by maintaining a clean and safe living space.Carry out various housekeeping tasks to ensure the home is tidy and well-maintained.About You:You will need a caring nature, personable approach, and good practical skills to thrive in...
-
Laundry Operations Coordinator
2 weeks ago
Gillingham, Kent, United Kingdom Barchester Healthcare Full timeWe are seeking a detail-oriented Laundry Assistant to join our team at Barchester Healthcare. This role involves sorting, washing, drying, ironing and maintaining the cleanliness of residents' clothing and bedding.As a Laundry Assistant, you will play a vital part in ensuring our residents receive quality care and support in a comfortable environment. You...
-
Tenancy Support Officer
9 hours ago
Gillingham, Kent, United Kingdom Setsquare Recruitment Full timeJob Summary: We are seeking an experienced Tenancy Support Officer to provide support to residents whose homes are undergoing major building works. The ideal candidate will possess excellent communication skills and the ability to work independently.About the Role:The Tenancy Support Officer will be responsible for liaising with contractors and residents to...
-
Mechanical Project Coordinator
11 hours ago
Gillingham, Kent, United Kingdom PW Construction Full timeMechanical Site Management OpportunityWe are looking for a skilled Mechanical Site Manager to lead our construction projects in the South East region.Key Responsibilities:Ensure on-site activities adhere to design specifications, building codes, and safety regulations.Develop and manage project schedules, collaborating with contractors, suppliers, and...
-
Village Facilities Supervisor
3 weeks ago
Gillingham, Kent, United Kingdom Inspired Villages Full timeInspired Villages is a leading provider of village living, committed to creating real communities that enhance the lives of our residents. We're seeking an experienced Maintenance Supervisor to join our team and lead our maintenance operations.About the RoleThis is a full-time position responsible for managing daily maintenance activities, coordinating...
-
Facilities Maintenance Manager
3 weeks ago
Gillingham, Kent, United Kingdom Inspired Villages Full timeAt Inspired Villages, we're committed to creating real communities that enhance the lives of our residents. As a leading provider of village living, we're seeking an experienced Maintenance Supervisor to join our expanding team.About the RoleThis is a full-time position responsible for overseeing daily maintenance activities, coordinating repairs, and...
-
Maintenance Team Lead
3 weeks ago
Gillingham, Kent, United Kingdom Inspired Villages Full timeWe're driven by our purpose to build real communities that enhance the lives of our residents every day. At Inspired Villages, we're partnering with Legal & General PLC and NatWest Pension Trustee Limited to deliver ambitious growth plans.About the JobWe're seeking an experienced Maintenance Supervisor to lead our maintenance team and ensure the smooth...
-
Resident Liaison Officer
7 days ago
Gillingham, United Kingdom CV-Library Full timeI am currently recruiting for Resident Liaison Officer based in the Medway Towns area. This is a Temp-Perm assignment with a Top Tier Contractor Candidates must be able to work Monday-Friday 8am--4pm We are looking for experienced candidates to provide information and support for tenants and leaseholders whose home are affected by major works and to...
-
Resident Liaison Officer
6 days ago
Gillingham, United Kingdom Setsquare Recruitment Full timeI am currently recruiting for Resident Liaison Officer based in the Medway Towns area. This is a Temp-Perm assignment with a Top Tier Contractor Candidates must be able to work Monday-Friday 8am--4pm We are looking for experienced candidates to provide information and support for tenants and leaseholders whose home are affected by major works and to...
-
Resident Liaison Officer(RLO)
9 hours ago
Gillingham, United Kingdom Setsquare Recruitment Full timeSetsquare is actively hiring for a RLO for a long term contract based in Gillingham.Job title : Resident Liaison Officer(RLO)Location : Gillingham Job Type : ContractJob Duration : Long termKey duties will be -Strong Customer and Client facing abilityworking to continuously improve customer satisfaction.Focused on inclusion and managing...
-
Resident Liaison Officer(RLO)
2 weeks ago
Gillingham, United Kingdom CV-Library Full timeSetsquare is actively hiring for a RLO for a long term contract based in Gillingham. Job title : Resident Liaison Officer(RLO) Location : Gillingham Job Type : Contract Job Duration : Long term Key duties will be - Strong Customer and Client facing ability working to continuously improve customer satisfaction. Focused on inclusion and managing...
-
Resident Liaison Officer(RLO)
2 weeks ago
Gillingham, United Kingdom Setsquare Recruitment Full timeSetsquare is actively hiring for a RLO for a long term contract based in Gillingham. Job title : Resident Liaison Officer(RLO) Location : Gillingham Job Type : Contract Job Duration : Long term Key duties will be - Strong Customer and Client facing ability working to continuously improve customer satisfaction. Focused on inclusion and managing...
-
Project Coordinator
6 months ago
Gillingham, United Kingdom Alexander Fisher Recruitment Ltd Full time30-40k plus package - Growing company, Lots of progression - Permanent Full Time Role **Project Coordinator** We are currently looking for an experienced Project Coordinator to join our client's growing construction company based to Gillingham, Kent. This project coordinator role will be quite a high pressured, busy job - so would require someone who has...
-
Coordinator
6 months ago
Gillingham, United Kingdom Medway Rainham PCN Full time**Job summary** The Care Coordinator is a non-clinical and diverse role in the Primary Care Network (PCN). This is an exciting opportunity to obtain an overview of all PCN services and liaise with a cross section of stakeholders from PCN staff, practices, patients and other healthcare and community providers, acting as a central point of contact. **Main...
-
Care Coordinator
8 months ago
Gillingham, United Kingdom Medway Rainham Primary Care Network Full timeWorks closely with GP practices and staff within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. Plays an integral role in facilitating improved continuity of care by acting as a point of contact for...
-
Activities Co-ordinator
6 months ago
Gillingham, United Kingdom Hawthorn Manor Residential Care Home Full timeAs an **Activities Co-ordinator **this will mean planning and implementing the kinds of activities that will delight our Residents, giving our Residents the confidence to socialise more effectively, working on a new activity idea based on Residents’ hobbies and helping the Home Manager by organising essential fundraising events. We are looking to recruit...
-
Chemotherapy Scheduler
8 months ago
Gillingham, United Kingdom Medway NHS Foundation Trust Full timeIn conjunction with the administration teams ensure that all patients for the specialty are added to the relevant waiting list working within the specified timescales and guidelines. Coordinate and manage proactively the administrative pathway of all patients on the speciality waiting lists, including the diagnostic and planned care lists to ensure the...
-
Team Leader
6 months ago
Gillingham, United Kingdom Endurance Care Kent Full time**Job Description**: **Team Leader** Up to 37.5hrs per week available £12.60 per hour (£24,570 per annum) **Do you dare to make a difference?** We know working in Social care is more than ‘just a job’. To us its playing a crucial role in enabling the people we support to live their best lives. Unlock your potential by joining our team as a Support...
-
Care Team Leader
6 months ago
Gillingham, United Kingdom National Care Group Full time**Job Description**: **Team Leader** Up to 37.5hrs per week available £12.60 per hour (£24,570 per annum) **Do you dare to make a difference?** We know working in Social care is more than ‘just a job’. To us its playing a crucial role in enabling the people we support to live their best lives. Unlock your potential by joining our team as a Support...
-
Customer Success Co-ordinator
7 months ago
Gillingham, United Kingdom Mears Full timeAnnual salary: up to £29,800.00 Customer Success Co-ordinator Gillingham Full Time Permanent. Salary up to £29,800 per annum, plus, company car allowance. 42.5 hours per week Monday – Friday We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned...
-
Bank Registered Nurse
4 weeks ago
Gillingham, United Kingdom Medway NHS Foundation Trust Full timeJob summary Bank Staff Nurse Division: Temporary Staffing Service Care Group: Nursing and Midwifery Band: 5 Rates of pay; £ - £ dependent on shift and area worked. Interview Date: TBC ****ONLY OPEN TO UK RESIDENTS**** ***YOU MUST HAVE A FULL UK NMC PIN*** ***YOU MUST HAVE A MINIMUM OF 2 YEARS EXPERIENCE IN THE UK*** We offer enhanced...
-
Control Room ANPR Manager
1 month ago
Gillingham, United Kingdom HMRC Full timeControl Room ANPR Manager - Gillingham About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.Visit our YouTube channel to watch the full series and...