Application Support Specialist
3 days ago
Cooper Lomaz Recruitment is seeking a skilled Application Support Specialist to join their expanding team. This is a fantastic opportunity for a motivated individual to provide remote, customer-facing application support and work closely with the wider IT team.
Key Responsibilities:
- Provide 2nd line support to customers, triaging tickets, calls, and emails related to issues with products.
- Manage customer expectations by listening to their issues and providing a prompt and accurate time frame for resolution.
- Process data requests, ensuring they meet the company's guidelines and policies.
- Document resolutions and distribute known errors to the team to enhance company-wide knowledge.
Requirements:
- Experience in a service desk or help desk environment is essential.
- Passionate about technology and keen to pursue a career in this field.
- SQL knowledge is desirable but not essential.
- Outstanding customer service skills – able to listen, document, and build relationships with end users.
- Willingness to learn and develop within the role.
What We Offer:
- A competitive salary of £35,000 - £40,000 per annum DOE.
- A fully office-based role in Bury St Edmunds.
This is a fantastic opportunity to join a dynamic team and develop your skills in a supportive environment. If you are a motivated individual with a passion for technology, we encourage you to apply.
-
IT Application Support Specialist
1 month ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full timePosition OverviewJob Title: IT Application Support SpecialistLocation: Bury St EdmundsCompensation: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd is collaborating with a prominent organization in its field to identify a skilled IT Application Support Specialist. This is a full-time, permanent opportunity where you will become part of a dynamic...
-
Application Support Specialist
1 month ago
Bury St, Suffolk, United Kingdom Hales Group Full timeApplication Support Specialist Working Days: Monday to Friday Employment Type: Permanent We are currently seeking an Application Support Specialist to become a part of our friendly and expanding team. While prior experience in a comparable position is advantageous, we are committed to providing training to the right candidate. Your responsibilities will...
-
IT Application Support Specialist
1 month ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full time £35,000 - £40,000Job Title: 2nd Line IT Application Support SpecialistCooper Lomaz Recruitment Ltd is collaborating with a prominent organization in their industry to identify a skilled IT Application Support Specialist. This position is a full-time, permanent role where you will become part of the company during a period of significant growth and development.Key...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumWe are seeking a skilled Application Support Specialist to join our expanding team. As a key member of our IT department, you will be responsible for providing remote customer-facing application support, including triaging tickets, responding to inbound...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumWe are seeking a skilled Application Support Specialist to join our expanding team. As a key member of our IT department, you will be responsible for providing remote customer-facing application support, including triaging tickets, responding to inbound...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000Cooper Lomaz Recruitment is seeking a skilled Application Support Specialist to join their team in Bury St Edmunds. As a key member of the IT team, you will provide remote customer-facing application support, including triaging tickets, responding to inbound phone calls and emails, and working closely with the wider IT team to resolve persistent issues. Your...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000Cooper Lomaz Recruitment is seeking a skilled Application Support Specialist to join their team in Bury St Edmunds. As a key member of the IT team, you will provide remote customer-facing application support, including triaging tickets, responding to inbound phone calls and emails, and working closely with the wider IT team to resolve persistent issues. Your...
-
Application Support Specialist
4 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob Title: Application Support SpecialistCooper Lomaz Recruitment is delighted to be supporting a local SaaS business in their search for a skilled Application Support Specialist to join their expanding team.Role Overview:You will be joining a business that fosters collaborative working, operating in a modern, open-plan office where you will be supported by...
-
Application Support Specialist
4 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob Title: Application Support SpecialistCooper Lomaz Recruitment is delighted to be supporting a local SaaS business in their search for a skilled Application Support Specialist to join their expanding team.Role Overview:You will be joining a business that fosters collaborative working, operating in a modern, open-plan office where you will be supported by...
-
Application Support Specialist
24 hours ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000Job Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumCooper Lomaz Recruitment is delighted to be supporting a local SaaS business in their search for a skilled Application Support Specialist to join their expanding team. This is a fantastic opportunity to work in a collaborative environment, providing remote...
-
Application Support Specialist
23 hours ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000Job Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumCooper Lomaz Recruitment is delighted to be supporting a local SaaS business in their search for a skilled Application Support Specialist to join their expanding team. This is a fantastic opportunity to work in a collaborative environment, providing remote...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000Cooper Lomaz Recruitment is seeking a skilled Application Support Specialist to join their team in Bury St Edmunds. As a key member of the IT team, you will provide remote customer-facing application support, including triaging tickets and responding to inbound phone calls and emails related to product issues. You will work closely with senior colleagues to...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full time £35,000 - £40,000Cooper Lomaz Recruitment is seeking a skilled Application Support Specialist to join their team in Bury St Edmunds. As a key member of the IT team, you will provide remote customer-facing application support, including triaging tickets and responding to inbound phone calls and emails related to product issues. You will work closely with senior colleagues to...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumWe are seeking a skilled Application Support Specialist to join our expanding team. As a key member of our IT department, you will be responsible for providing remote customer-facing application support, including triaging tickets, responding to inbound...
-
Application Support Specialist
7 days ago
Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Full timeJob Title: Application Support SpecialistLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumWe are seeking a skilled Application Support Specialist to join our expanding team. As a key member of our IT department, you will be responsible for providing remote customer-facing application support, including triaging tickets, responding to inbound...
-
Software Application Support Specialist
1 month ago
Bury St, Suffolk, United Kingdom In Technology Group Limited Full timePosition Overview2nd Line Application Support - Competitive SalaryLocation: Bury St EdmundsSalary Range: Up to £60,000 per annum + Comprehensive Benefits and Career AdvancementIn Technology Group Limited is seeking a dedicated 2nd Line Application Support Specialist to enhance our dynamic team.Your primary responsibility will be to deliver 2nd Line support...
-
Community Support Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timeJob Summary:Fitzroy Support is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing high-quality support to individuals with varying levels of ability, promoting independence, and enhancing their overall well-being.Key Responsibilities:Provide...
-
Community Support Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom Fitzroy Support Full timeJob Summary:Fitzroy Support is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing high-quality support to individuals with varying levels of ability, promoting independence, and enhancing their overall well-being.Key Responsibilities:Provide...
-
Administrative Support Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout Our CompanyHays Specialist Recruitment Limited is a leading professional services organisation with a strong presence in the UK market. Our company values include a commitment to excellence, innovation, and customer satisfaction.About the RoleWe are seeking an experienced Administrative Support Specialist to join our team. This is a new and exciting...
-
Administrative Support Specialist
2 weeks ago
Bury St, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout Our CompanyHays Specialist Recruitment Limited is a leading professional services organisation with a strong presence in the UK market. Our company values include a commitment to excellence, innovation, and customer satisfaction.About the RoleWe are seeking an experienced Administrative Support Specialist to join our team. This is a new and exciting...