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Retail Store Manager

1 month ago


London, Greater London, United Kingdom China-Britain Business Council Full time

Job Title: Retail Store Manager - Customer Service Expert

Job Summary:

We are seeking a highly skilled Retail Store Manager to lead our team and provide exceptional customer service in our store located in Shorts Gardens, Covent Garden. As a Retail Store Manager, you will be responsible for managing the day-to-day operations of the store, building a high-performing team, and driving sales growth.

Key Responsibilities:

  1. Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service.
  2. Develop and implement sales strategies to drive business growth and improve customer engagement.
  3. Manage store inventory, including ordering and receiving stock, and maintaining accurate records.
  4. Ensure compliance with health and safety regulations and company policies.
  5. Participate in ongoing training and development to enhance product knowledge and skills.

Requirements:

  1. Excellent communication and leadership skills.
  2. Ability to work under pressure and handle challenging situations.
  3. Strong analytical and problem-solving skills.
  4. Passion for customer service and sales growth.
  5. Ability to work flexible hours, including evenings and weekends.

About Us:

We are a leading health and wellness retailer committed to providing exceptional customer service and promoting healthy living. We offer a competitive salary, benefits package, and opportunities for career growth and development.