Retail Store Manager

1 month ago


London, Greater London, United Kingdom Lazy Oaf Full time
Job Title: Retail Store Manager

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Lazy Oaf. As a Retail Store Manager, you will be responsible for leading our London store in Soho, driving sales growth, and evolving our physical space into a distinct community hub.

Key Responsibilities:
  • Manage a small team of dedicated staff, nurturing existing talent and defining specialist roles within the store team structure.
  • Work closely with the Brand team to establish and implement a roster of community and consumer events, installations, and activations to establish our stores as experiential brand touchpoints.
  • Financial accountability, managing payroll to sales budget, revenue, and reporting.
  • Day-to-day leadership and management, in-store and as the retail link to the Lazy Oaf management team.
  • Customer Service, providing an inspiring lead, engaging with customers, and establishing a clear retail customer service, loyalty, and retention strategy.
  • Stock Management, creating retail buys, delivery organization, and stock room maintenance.
  • Product Analysis, collating feedback from customers to inform the development of collections.
  • Health and Safety, maintaining a safe and healthy work environment for staff and customers.
  • Store Accounting, creating forecasts and budgets, maintaining financial records, and management reporting.
  • Visual Merchandising, ensuring the store is on brand and maintained in line with the brand creative direction and guidelines.
About You:
  • Passion for the Lazy Oaf brand and its products.
  • Minimum of 3 years experience in Retail Management, in the fashion or lifestyle industry.
  • Affinity and understanding of the Lazy Oaf consumer(s) and brand.
  • Strong visual merchandising skills and passion for creative display.
  • Experience of people management.
  • Creative and operational skill sets.
  • Clear communicator – both verbally and in writing.
  • Prior experience in a multi-channel brand environment advantageous.

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