Operational Unit Manager
2 days ago
We are seeking a highly motivated Hospitality Team Lead to join our team at Liverpool Lime Street Station. As a key member of our operations team, you will be responsible for creating a clean, welcoming atmosphere that exceeds customer expectations.
About the Role:
- Create a positive work environment and foster teamwork among colleagues.
- Supervise and support team members, ensuring operational excellence and adherence to guidelines.
- Maintain a safe working and dining environment while being the go-to person for day-to-day queries.
- Coordinate team efforts to achieve operational efficiency and high-quality customer service.
About You:
- You have at least 1 year of experience as a supervisor in hospitality or retail.
- You are passionate about delivering exceptional customer service and driving team success.
- You have excellent communication and leadership skills.
- You are able to work effectively in a fast-paced environment.
Benefits:
- A competitive salary of £12.22 per hour (with an additional £1.50 per hour for hours worked between midnight and 6am).
- 75% discount on meals while on shift.
- Free onsite parking.
- Employee Discounts: up to 50% off various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units.
- Flexible Scheduling: to accommodate various lifestyles.
- Continuous Growth: access award-winning training, apprenticeships, and development programs.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: we value diversity and inclusion at SSP.
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