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Customer Service Associate

1 month ago

Banbury, Oxfordshire, United Kingdom Tesco Full time

We are seeking a Customer Service Associate to join our team at our Banbury store. In this role, you will be responsible for providing excellent customer service, greeting customers with a smile, and serving them with pride.

About the Role

As a Customer Service Associate, you will work closely with our colleagues to deliver a seamless shopping experience for our customers. You will be responsible for maintaining a clean and welcoming store environment, processing transactions accurately, and resolving customer complaints in a professional manner.

Key Responsibilities
  • Provide exceptional customer service by greeting customers warmly, answering questions, and offering assistance as needed.
  • Maintain a clean and organized store environment, including restocking shelves and sweeping floors.
  • Process transactions accurately and efficiently, using our point-of-sale system.
  • Resolve customer complaints in a professional and courteous manner, escalating issues to management as necessary.
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 25 pounds and stand for long periods.
  • Friendly and approachable demeanor.
What We Offer

We offer a competitive hourly rate of £13.15 per hour, plus benefits such as:

  • Discounts on groceries and other purchases.
  • Opportunities for career advancement.
  • A supportive and inclusive work environment.
  • Access to ongoing training and development opportunities.
Location

This position is located at our Banbury store, which is easily accessible by car or public transportation.