Luxury Travel Experience Designer

5 days ago

London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time
Job Overview

Queen of Clubs Lifestyle Luxury Services, a leading global luxury concierge and travel solutions provider, is seeking a highly motivated and experienced Junior Travel Consultant to join its team in London.

The ideal candidate will be responsible for handling the entire booking process from start to finish, collaborating with suppliers, luxury travel agencies, and high-end advisors to deliver exceptional client experiences.

Key Responsibilities:

  1. Coordinate ground operations, including hotel, villa, event, ticket, and experience bookings, as well as local supplier management.
  2. Maintain regular communication with clients and suppliers to ensure complete satisfaction.
  3. Develop innovative ideas and proposals to promote and quote to existing accounts and clients from diverse countries.
  4. Collaborate with the Senior Team to resolve client complaints efficiently and effectively.
  5. Gain proficiency in our CRM system, BeConcierge.
  6. Utilize effective sales and questioning techniques to close sales, meet, and exceed sales targets.
  7. Monitor and communicate client feedback.

Requirements:

  1. Fluency in English is mandatory.
  2. Passion for Luxury Travel and Lifestyle is essential.
  3. Strong knowledge of UK destinations is required.
  4. Demonstrated commitment and motivation are necessary.
  5. Ability to work under significant pressure is crucial.
  6. Good understanding of pricing and costing, with quick math skills.
  7. Prior experience in the travel industry and a background in travel or hospitality are preferred.

Macbook and iPhone are provided for work purposes.

This is a full-time position, and the candidate must already reside in London.

Salary starts from GBP 29,000 / GBP 34,000 per annum, plus attractive incentives based on seniority.

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