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Luxury Travel Sales Specialist

2 months ago

London, Greater London, United Kingdom Experience Travel Group Full time
Job Description

We are seeking a highly skilled and experienced Travel Consultant to join our specialist Travel Team at Experience Travel Group. As a key member of our team, you will be responsible for providing top-class service to our clients, building relationships, and meeting sales targets.

Key Responsibilities:

  • Provide expert knowledge and advice to clients on luxury travel experiences in South and Southeast Asia, including India and Sri Lanka.
  • Develop and maintain relationships with clients to ensure repeat business and referrals.
  • Meet and exceed sales targets, while maintaining excellent customer satisfaction scores.
  • Work closely with the Travel Team to provide a seamless and personalized service to clients.
  • Stay up-to-date with industry trends and developments to ensure the highest level of knowledge and expertise.

Requirements:

  • Relevant travel industry sales experience, ideally with a history of selling holidays to Sri Lanka and/or India.
  • Strong knowledge of ETG destinations in South and Southeast Asia.
  • Natural communication skills, with the ability to build relationships and provide excellent customer service.
  • A customer-focused approach and a passion for delivering exceptional results.
  • A desire to focus on sales within your medium-term career progression.

Benefits:

  • Competitive salary, with a range of £30-£45k, plus up to £4.2k team bonus.
  • One two-week familiarisation trip per year.
  • Annual personal flight allowance to one of our destinations.
  • 23 days holiday each full calendar year, in addition to the usual statutory holidays.
  • Pension Contribution of 3%.
  • Regular team lunches and socials.

Work Location and Hours:

This is an office-based hybrid role, with a minimum of 3 days per week in our Clapham office, and 4 days encouraged. The hours are 9-6 Monday to Friday, with one Saturday in eight, and a weekday off in lieu.