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Luxury Travel Experience Designer

2 months ago

London, Greater London, United Kingdom Queen of Clubs Lifestyle Luxury Services Full time
Job Overview

Queen of Clubs Lifestyle Luxury Services Ltd, a leading luxury travel operator and B2B services provider, is seeking a seasoned Travel Consultant to join its team in London.

The Role

We are looking for a highly skilled and experienced Travel Consultant to handle the entire booking process from start to finish, working closely with suppliers, luxury travel agencies, and experienced advisors.

Key Responsibilities:

  • Manage ground operations, including hotels, villas, events, tickets, experiences, and local suppliers.
  • Maintain regular contact with clients and suppliers to ensure exceptional customer satisfaction.
  • Develop new and innovative ideas to promote and quote to existing accounts and clients from around the world.
  • Collaborate with the Senior Team to resolve client complaints efficiently.
  • Gain proficiency in our CRM system, BeConcierge.
  • Utilize effective sales and questioning techniques to close sales and meet sales targets.
  • Monitor and communicate client feedback.

Requirements:

  • Fluency in English.
  • Passion for luxury travel and lifestyle.
  • Strong knowledge of destinations in the UK.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure.
  • Good knowledge of pricing and costing.
  • Prior experience in the travel industry and a background in travel or hospitality.

This includes but is not limited to experience in tour operations, travel agencies, incentive or wedding planning, hotel reservations, concierge services, family offices, or sales roles in luxury hotels and the travel industry.

With the right seniority, you may have the opportunity to supervise one or more assistants.

We offer a competitive salary starting from GBP 36,000 / GBP 42,000 per annum, plus great incentives depending on seniority.