Front Desk Associate
4 weeks ago
We are seeking a skilled and friendly Hotel Receptionist to join our team at The Gainsborough Bath Spa. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.
Key Responsibilities:
- Welcoming guests and responding to their queries in a professional and friendly manner
- Managing guest check-in and check-out processes, including processing payments and handling room assignments
- Providing information and assistance to guests regarding hotel facilities, services, and local attractions
- Collaborating with other departments to ensure seamless guest experiences
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Complimentary passes to use the Thermae Bath Spa
- A £500 referral fee for successful referrals
About Us:
The Gainsborough Bath Spa is a luxury hotel located in the heart of Bath, offering a unique and relaxing experience for our guests. We pride ourselves on our exceptional service and commitment to excellence.
Requirements:
- Previous experience in a hotel or hospitality environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Knowledge of Opera hotel management system
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please apply now.
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