Front Desk Associate

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom The Gainsborough Bath Spa Full time
Hotel Receptionist Role

We are seeking a skilled and friendly Hotel Receptionist to join our team at The Gainsborough Bath Spa. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.

Key Responsibilities:

  • Welcoming guests and responding to their queries in a professional and friendly manner
  • Managing guest check-in and check-out processes, including processing payments and handling room assignments
  • Providing information and assistance to guests regarding hotel facilities, services, and local attractions
  • Collaborating with other departments to ensure seamless guest experiences

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Complimentary passes to use the Thermae Bath Spa
  • A £500 referral fee for successful referrals

About Us:

The Gainsborough Bath Spa is a luxury hotel located in the heart of Bath, offering a unique and relaxing experience for our guests. We pride ourselves on our exceptional service and commitment to excellence.

Requirements:

  • Previous experience in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of Opera hotel management system

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please apply now.


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