Team Lead for Prestige Beauty Retail
3 weeks ago
Company Overview
Clinique is a leader in prestige beauty, renowned for its high-quality products and exceptional customer service. We are seeking an inspirational and energetic Team Lead to play a leading role in the success of our team.
About the Role
The Team Lead will support the Business Manager to lead, coach, and develop our Clinique Consultants to achieve sales, customer service, and operational targets. If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others, this could be the perfect role for you.
Key Responsibilities
- Support the Business Manager to drive sales growth and customer satisfaction
- Coach and mentor Clinique Consultants to achieve their full potential
- Develop and implement strategies to improve operational efficiency
- Collaborate with cross-functional teams to achieve business objectives
Requirements
- Proven retail experience at Supervisor or above level, preferably within beauty
- A desire to understand clients' skin and make-up goals to confidentially recommend custom-fit routines
- The ability to provide inspirational, authentic, and personalized customer service
- Experience of coaching/mentoring others to achieve their full potential
- A drive to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
What We Offer
- Competitive industry salary: £35,000 - £45,000 per annum
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About You
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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