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Prestige Store Leadership Role

1 month ago

London, Greater London, United Kingdom Jo Malone London Full time
Prestige Store Leadership Role - Career Opportunity

We are seeking a highly skilled and experienced professional to fill the Prestige Store Leadership Role at Jo Malone London.

About the Company:

  • As a leader in the prestige beauty industry, we pride ourselves on delivering exceptional customer experiences.
  • Our company values creativity, innovation, and inclusivity, making us a great place to work.

Job Description:

  • The successful candidate will be responsible for leading, coaching, and developing our sales team to achieve sales, customer service, and operational targets.
  • Candidates should have proven retail experience at supervisor level or above, preferably within the beauty industry.

Salary: £42,000 - £50,000 per annum (dependent on experience)

Key Responsibilities:

  • Candidates should have experience in providing inspirational, authentic, and personalized customer service.
  • Creating and executing in-store events that drive sales and engagement is crucial for this role.
  • Coaching and mentoring others to achieve their full potential and succeed in their roles is essential.
  • A drive to achieve sales and customer service targets is necessary for this role.
  • Retail operations experience, including inventory management and cash reconciliation, is required.
  • Flexible availability across days and hours is preferred.
  • Proficiency in Microsoft Office is essential.

Benefits:

  • Competitive salary
  • Commission scheme eligibility
  • Annual leave and family leave
  • Product discount/staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives (Unmind app and employee assistance programme)
  • Benefits platform with exclusive discounts and offers
  • Work life connections – employee assistance programme
  • Extensive training and development offering