Store Leadership Role

2 days ago


London, Greater London, United Kingdom CLAIRE'S Full time
About This Opportunity

This role offers a competitive salary of $50,000 per annum, based on location and experience. As an Assistant Shop Manager at Claires, you will play a key part in driving sales and profit growth, delivering exceptional customer service, and maintaining a smooth-running store environment.

Responsibilities:
  1. Sales and Profit Growth: Drive and achieve retail store targets, optimizing sales performance through effective merchandising and visual display techniques.
  2. Customer Service Excellence: Deliver outstanding customer service, responding to customer needs and exceeding expectations.
  3. Store Operations Management: Maintain a well-organized and efficient store environment, ensuring adequate stock levels, clean facilities, and smooth operations.
  4. Commercial Awareness: Analyze sales reports, identifying trends and making informed decisions to optimize store performance.
  5. Team Leadership and Development: Assist the Store Manager in training and coaching the store team, promoting employee growth and development.

About You:

  • A high school diploma or equivalent is required.
  • Minimum one year of retail management experience is necessary.
  • You must possess excellent verbal and written communication, as well as organizational skills.
  • Basic computer skills are essential.
  • A strong understanding of mathematics and reading comprehension skills is required.
  • Providing exceptional customer service is crucial.
  • You should be able to analyze sales reports and strategically solve problems.
  • You must be able to stand during scheduled shifts.
  • Occasional lifting of up to 75 pounds and bending, stooping, reaching, climbing ladders, and using step stools are required.
  • You must be able to operate the POS system.


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