Retention and Loyalty Strategist
1 week ago
We are seeking a highly skilled Retention and Loyalty Strategist to join our team as a Retention Optimisation Manager. This exciting opportunity will see you leading the development and implementation of strategic marketing automation, gamification tactics, and marketing technology initiatives to drive profitable user engagement and enhance the overall customer experience.
The successful candidate will have an in-depth knowledge of customer journey optimisation best practices and a proven track record of implementing and managing digital marketing programs in a multi-channel environment.
Key Responsibilities:
- Developing a 3-year vision for marketing automation and gamification tools, creating an annual strategy, and collaborating with product teams for seamless integration.
- Partnering with marketing, product, data, and customer experience teams to align marketing automation and gamification initiatives with broader business goals.
- Liaising with Retention teams and other key stakeholders to plan, develop, and execute strategies that enhance the retention and loyalty efforts across multiple brands.
Requirements:
- At least 3-5 years of digital marketing experience with a successful track record of implementing and managing digital marketing programs in a multi-channel environment.
- Experience of the full customer journey, including designing and analysing contact strategies, automation techniques/tools, and customer experience optimisation.
- Proven ability to manage projects across multiple teams, using project management tools to track progress.
What We Offer:
- An estimated salary of £50,000 - £65,000 per annum.
- Flexible hybrid/remote working arrangements.
- A range of benefits, including private health cover, death in service benefit, pension, and various discounted products and services.
-
Loyalty and Retention Strategist
2 weeks ago
Manchester, United Kingdom Betting Jobs Full timeAbout the RoleWe are seeking a highly skilled Retention Manager to join our team in Manchester. The successful candidate will be responsible for designing and implementing retention strategies that increase customer loyalty and engagement.The role requires strong analytical skills, excellent communication, and problem-solving abilities. If you have...
-
Customer Retention Strategist
1 week ago
Manchester, United Kingdom BettingJobs Full timeJob Title:Customer Retention StrategistAbout the Role:We are seeking an experienced Customer Retention Strategist to join our team in Manchester. As a key member of our iGaming company, you will be responsible for designing and implementing retention marketing strategies to build a robust retention program.Responsibilities:Develop and execute loyalty...
-
Customer Loyalty Strategist
2 weeks ago
Manchester, United Kingdom BettingJobs Full timeJob Title: Customer Loyalty StrategistWe are seeking a highly skilled Customer Loyalty Strategist to join our team at BettingJobs in Manchester, UK.The successful candidate will be responsible for developing and implementing innovative customer retention strategies to ensure loyalty and engagement across key customer segments.About the Role:Strategic...
-
Customer Retention Strategist
2 weeks ago
Manchester, United Kingdom Betting Jobs Careers Full timeBettingJobs Careers is seeking a highly skilled CUSTOMER RETENTION STRATEGIST to join their team in Manchester. As a key member of the iGaming company, you will be responsible for developing and implementing comprehensive retention strategies to drive customer loyalty and engagement. The ideal candidate will have experience in online casino and sportsbook,...
-
Customer Retention Strategist
5 days ago
Manchester, United Kingdom Betting Jobs Full timeJob Title: Customer Retention StrategistDescription: BettingJobs is excited to be working with an expanding iGaming company in Manchester, UK, who are seeking a skilled Retention and Engagement Expert to join their team. As a key member of the organization, you will lead the development of innovative retention strategies, ensuring customer loyalty and...
-
Retention and Loyalty Executive
1 week ago
Manchester, United Kingdom Betting Jobs Full timeRole Overview:Retention and Loyalty ExecutiveAbout the Company:BettingJobs is delighted to be working with an expanding iGaming company based in Manchester who are seeking an experienced Retention Manager to join their team.Job Description:The role of the Retention Manager will be to lead the development of innovative retention strategies, ensuring customer...
-
Retention and Loyalty Manager
1 week ago
Manchester, United Kingdom Betting Jobs Full timeJob Description: Retention and Loyalty ManagerBettingJobs is thrilled to partner with a growing iGaming company in Manchester, seeking an experienced Retention and Loyalty Manager to join their team. This exciting opportunity offers a customer retention expert the chance to drive business growth through strategic initiatives and foster a loyal customer...
-
Senior Retention
4 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole Overview We are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG.This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Retention and Loyalty Manager
5 days ago
Manchester, United Kingdom Betting Jobs Full timeBettingJobs is proud to partner with an expanding iGaming company based in Manchester who are seeking a seasoned Retention Manager. In this role, you will be responsible for developing and implementing customer retention strategies that drive revenue growth.This is a fantastic opportunity for a customer retention professional with experience in online casino...
-
Senior Retention
3 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole Overview We are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG.This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Loyalty and Rewards Strategist
2 days ago
Manchester, United Kingdom Storm Guard Roofing and Construction Full time**Job Description:**As a Director of Customer Retention, you will be responsible for developing and implementing retention strategies that drive customer engagement and profitability.You will oversee the development of retention programs, including loyalty, rewards, and gamification initiatives, and provide input into the CRM operating...
-
Senior Retention
3 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeJob Description Role Overview We are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring...
-
Senior Retention
4 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole OverviewWe are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Senior Retention
4 weeks ago
Manchester,, Greater Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole OverviewWe are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Senior Retention
2 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeJob Description Role Overview We are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty,...
-
Senior Retention
3 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole OverviewWe are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Senior Retention
3 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole OverviewWe are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Senior Retention
4 weeks ago
Manchester,, Greater Manchester, United Kingdom Digital Rewards Group Ltd Full timeRole OverviewWe are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring they align with...
-
Senior Retention
3 weeks ago
Manchester, United Kingdom Digital Rewards Group Ltd Full timeJob DescriptionRole OverviewWe are seeking an experienced, dynamic and driven professional to join our team on a (9-12 month fixed term) maternity cover basis, taking on a pivotal role during an exciting period of transformation at DRG. This role is central to shaping and delivering initiatives that enhance customer retention and inspire loyalty, ensuring...
-
Retention and Loyalty Leader
1 month ago
Manchester, United Kingdom Thechildandfamilyconnection Full timeCompany OverviewAbout UsWe are a leading digital marketing business, renowned for our expertise in the entertainment sector. Our company is experiencing hyper-growth, offering an exciting opportunity for a seasoned Director to join our team.Job DescriptionRole SummaryThis full-time position, based in Manchester, involves overseeing the strategy and...