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Employee Relations Advisor

2 months ago

Croydon, Greater London, United Kingdom Venesky Brown Full time
Job Description

Venesky-Brown's client, a public sector organisation in Croydon, is currently seeking an Employee Relations Case Advisor for an initial 4-month contract on a rate of £19.01/hour PAYE. This role will be based onsite.

Key Responsibilities:
  • Provide first-line advice and guidance to managers on managing short-term and long-term sickness absence in accordance with the Trust's Sickness and Attendance Management Policy.
  • Communicate complex/sensitive information relating to ill health retirement and redeployment processes, including permanent and temporary redeployment.
  • Support management and employees with these processes, recognising the sensitive and complex nature of cases that often result in these actions.
  • Complete detailed and accurate ill health retirement applications as per Occupational Health recommendations, working in partnership with the individual, manager, and national pension's agency.
  • Assist managers to reduce sickness absence through active management, supporting and advising managers in conducting all short and long-term sickness review meetings for designated directorate.
  • Support managers with stage 2 short-term sickness review meetings within designated directorate, including offering advice and support on complex and sensitive cases.
  • Lead on all stage 3 short-term absence and final review long-term absence cases, supporting managers chairing the cases to review stage 3 hearing reports for sickness cases.
  • Provide management with guidance at the stage 3 hearing, overseen by the ER Manager as needed.
  • Support the Senior ER Advisors and ER Manager to collate any case material needed for appeals raised against stage three hearings, and attend to support the manager during these hearings.
  • Communicate complex information/processes, including redeployment, ill health retirement, and procedure for stage 3 sickness hearing to managers and employees.
  • Liaise with Occupational Health for guidance and support on complex sickness cases, participating in regular Occupational Health case conferences for complex cases.
  • Monitor and ensure long-term sickness absence cases which go beyond 12 months absence pay is reinstated at half pay, notifying and reporting the action to the relevant manager.
  • Support managers and individuals with any management of roll-over statutory annual leave.
  • Identify potential hot spot areas of concern across the directorates and work in partnership with the HR Business Partnering team, Occupational Health, and Staff Health and Wellbeing leads to identify and implement interventions.
  • Interpret and advise managers on Trust policies to ensure compliance, offering general HR advice to all Trust staff.
  • Take a leading HR role on Flexible Working applications and appeals, supporting managers to review the particular impacts any flexible working application may have to both the individual and the service.
  • Run reports from ESR on the number of flexible working requests, identifying areas where there are outliers, and contacting the relevant senior lead to identify reasons behind the data.
  • Support new managers with any flexible working request process.
  • Take a leading role on any case that relates to fixed-term contracts where they are due to expire and are not to be renewed, supporting managers to hold the relevant hearings prior to the end of the contract period.
  • Produce own and support the process of collation of packs for formal sickness and Flexible working Hearings, distributing to the Panel, Management, and staff accordingly in a timely manner.
  • Support with taking and transcribing notes/minutes of formal Employee Relations Meetings and Hearings, including Sickness, Disciplinary, Grievance, Capability, etc.
  • Update the ESR case management systems and trackers to ensure that ER cases are accessible and up-to-date for accurate reporting.
  • Provide advice and first-level support to managers and staff on aspects of employee relations, including DBS, Professional Registration, conduct issues, and other matters.
  • Support with any investigations and hearings that may arise from these cases, as directed by the ER Manager.
  • Support the development and delivery of the Employee Relations procedures, promoting innovation and operational excellence.
  • Participate in the authoring, updating, and revision of HR Policies, guidance, and document templates, leading on the content and supporting managers' guidance.
  • Provide efficient HR and employee relation support to the Senior ER Advisor(s) and HR Business Partner(s) in a proactive way.
  • Direct staff and managers to appropriate policies and template letters, ensuring these are implemented.
  • Support the ER Administrators with the collation of Freedom of Information (FOI) requests for information, liaising with directorate managers as required.
  • Deal with general enquiries and record and relay accurate messages, ensuring all correspondence is accurate.
  • Run reports and analyse complex and highly sensitive data relating to individuals' employment, spotting trends and patterns to identify potential interventions and improvements needed.
  • Assist Senior ER Advisors and HR Business Partnering team to deliver training sessions for Managers on all HR policies, such as Managing Sickness Absence and Performance Management.
  • Provide one-to-one support to managers relating to procedures and policies, Finance/Payroll.
  • Submit monthly reports to the payroll liaison team with details of open-ended long-term sickness cases, in order to help minimise any incorrect overpayments.
  • Monitor the return to half pay of long-term (over 12 months absent) employees, working with managers to ensure accurate reporting of information onto the e-rostering.
  • Actively participate in and contribute to annual personal development reviews (PDR).
  • Act as a first point of contact for all callers and visitors to the designated directorate HR Team, providing information to resolve their enquiries and directing callers to the appropriate member of the HR and OD directorate as necessary.
Essential Skills:
  • CIPD or working towards
  • Knowledge of employment law relating to employee relations
  • Knowledge of the Equality Act
  • Knowledge of the Data Protection Act
  • Understanding the need for confidentiality in this role
  • Understanding the challenges facing the NHS
  • Office administration experience, including the production of confidential, official/legal documents or processes related to employment
  • Experience of taking and transcribing notes/minutes of formal meetings
  • Experience of handling difficult or sensitive situations
  • Experience of using a HR or Payroll system
  • Experience of supporting HR cases or managing queries in a highly complex, unionised organisation
  • Experience of providing advice and recommendations to Managers and staff on employee relations issues
Desirable Skills:
  • CIPD/Part Qualified
  • Knowledge of NHS Employers
  • NHS employment standards
  • Knowledge of Agenda for Change terms and conditions
  • Knowledge of the Trust's HR Policies and procedures
  • Experience of previous or current HR role in the NHS or public sector
  • Experience of NHS Jobs/recruitment systems/ESR
  • Experience of e-DBS
  • Experience of ESR